People Engagement & Retention Associate

WHY WORK AT JOE & THE JUICE

JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high-energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills.

We believe in four simple virtues that shape everything we do:

• Positive Attitude
• Inclusion
• Social Ties
• Growth

For us, this means that when you choose a cup-half-full mindset, welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new, you become more than just a Juicer; like us, you continue to search and find purpose and meaning in what you do.

From your first day, you’ll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through our Moneyball career path, our internal system that tracks your performance and fast-tracks you toward promotion, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!). 

If you love fast-paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles.

JOB SUMMARY

As our full-time Global People Engagement & Retention Associate, you own how JOE & THE JUICE listens to its people. You run our quarterly pulse surveys and annual engagement survey, own our onboarding and exit surveys, and turn honest, anonymous feedback into insight our leaders can actually act on. You are the owner of our Peakon platform, using real-time feedback to shape how we develop and retain Juicers across every market. This is a role for someone data-driven and ambitious who believes employee listening is one of the most powerful leadership tools we have. Do it well, and your work will land everywhere from HQ to the bar.

KEY RESPONSIBILITIES

• Design and run our quarterly pulse surveys and annual engagement survey, driving valid participation across all markets
• Own and continuously improve our onboarding and exit surveys, capturing honest insight at the moments that matter
• Analyze survey data to spot patterns, flag attrition risks, and turn numbers into clear, people-centric actions
• Deliver structured, data-based feedback that equips leaders to own engagement within their own teams
• Build and present engagement reports tailored to the audience, from in-store operational leaders to HQ managers
• Own our Peakon environment: user access, permissions, organizational segments, HRIS integration, and survey cadence
• Coach people leaders on reading their dashboards and turning low-scoring drivers into real action plans
• Champion our anonymity rules so every Juicer feels safe giving honest feedback
• Partner with People & Development and People Business Partners to link engagement data to development, culture, and retention

WHO YOU ARE

• You know JOE, and you are ready to use that experience in a new way with global impact
• You are organized and curious, and you enjoy digging into what the numbers are really telling you
• You are confident talking and presenting to people at every level, from behind the bar to HQ
• You care about doing things properly, but you know how to move quickly when it counts
• You believe employee listening is one of the most powerful leadership tools there is

WHAT YOU'LL BRING

• A background in a leadership or people-facing role within JOE & THE JUICE
• Comfort working with data and genuine curiosity about what it is telling you
• Exposure to survey insights or people analytics is a plus, but not required. We will train you on our tools
• Clear communication that translates data into meaningful insight for very different audiences
• Strong time management and a proven track record of meeting deadlines and following through
• A meticulous, structured approach and a real commitment to data accuracy and quality
• A genuine passion for employee experience and for making JOE an exceptional place to work
• Self-motivation and comfort collaborating across multiple markets and business functions

OUR BENEFITS

This is a rare chance to take everything you have learned leading teams at JOE and apply it globally, with full ownership of the platform and the insight that shapes how we develop and retain our people. You will build real people-analytics skills, work directly with leaders in every market, and keep moving through our Moneyball career path. On top of that, we offer a benefits package that includes a paid pension plan, health insurance, parental leave and additional vacation. Besides that, we provide some JOE-ified benefits:

• Our global headquarters is conveniently located in the heart of beautiful Copenhagen, where over 200 friendly faces come together
• Enjoy our fantastic office facilities, including a fully staffed JOE & THE JUICE bar serving breakfast, daily lunch, refreshing juices and top-notch barista coffee
• At JOE, we embrace a flat hierarchy that values every opinion, creating a welcoming space for your ideas and suggestions to thrive
• Join our lively monthly social calendar with running club, wine tasting, creative evenings, Friday bars, and more
• Twice a year, take on a BTC (Behind the Counter) shift in one of our bars, a unique part of the JOE experience
• Stay fit with our well-equipped fitness facilities, including showers and a steam room

Ready to turn a job into a lifestyle?

 

 

ABOUT JOE & THE JUICE

 

JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002. Since then, we've grown to more than 500 locations across 20+ countries, employing more than 4,500 people worldwide, with our sights set on 1,000 stores by 2028. From day one, our ambition has been to prove there's no trade-off between taste and health.

We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products towards the full experience around the bar, creating one consistent universe for guests and Juicers across every location.

Our people-centric culture and sustainability agenda are part of our Nordic heritage, and remain central to our commitment to a better future.

Leadership & Educational Programs: Access continuous learning and growth opportunities through our comprehensive internal programs, workshops, training sessions, and mentorship designed to build your professional and leadership skills.

Travel & Development Opportunities: Experience diverse cultures and locations while developing your career. Take advantage of exchange programs, international assignments, and advancement opportunities that let you grow within the company and explore new horizons.

Ready to embark on this exciting journey? Apply today and become a part of JOE & THE JUICE!