Head of Operational Recruitment

Your Mission 

As the TA Lead, you are the backbone of our global growth leading our strategic efforts of recruiting 5.000+ dedicated new members of the JOE community across our 16 global markets. You will transition our recruitment function from reactive hiring to a strategic powerhouse. You’ll own the ecosystem and lead a small, agile team to ensure our operational leaders have the processes, tools and the talent pipelines they need, exactly when they need it. 

Key Responsibilities 

• Mass Recruitment Architecture: Design and execute high-volume hiring strategies for our stores globally, mastering the art of seasonal ramp-ups and new market entries. 

• Data-Driven Decision Making: Own the hiring funnel. You’ll translate raw metrics into actionable insights, forecasting future needs and providing clear, transparent reporting to senior leadership. 

• System Ownership: Vendor management of our ATS, Greenhouse, and other related recruitment platforms, eg, LinkedIn and Sapia. You’ll ensure governance, optimize workflows, and keep the "engine" running at peak efficiency. 

• Operational Strategy: Build a scalable recruitment operating model that supports rapid expansion while maintaining a gold-standard candidate experience. 

• Stakeholder Partnership: Act as a critical peer to Regional Managers and Ops Directors. You aren't just a service provider; you’re a strategic partner helping them hit their commercial goals through people. 

• Employer Brand Strategy: You’ll oversee our Employer Branding function, ensuring our brand strategy aligns with our global hiring needs. You’ll help guide the creative output to make sure we’re attracting the right "Joes" and, more importantly, tracking how that storytelling actually moves the needle on candidate flow and conversion.

 

Who You Are 

You’re a recruitment veteran who thrives in chaos but loves to build order. You probably have a dashboard for everything and a "can-do" attitude that matches our pace. 
 
What you’ll bring:  

• Experience: Around 5+ years in Talent Acquisition, and deep background in Global Volume Recruitment (Hospitality, F&B, or Retail is a must). 

• Tech Savvy: Expert-level knowledge of Greenhouse (or similar Tier-1 ATS). You love a good automation. 

• Analytical: You don't just see numbers; you see trends. You can forecast hiring needs months in advance. 

• Leadership: Experience managing a small team and influencing senior stakeholders across different time zones. 

• Mindset: High urgency, high empathy, and zero ego. You’re ready to get your hands dirty while thinking 12 months ahead.

 

Our benefits:

We offer a benefits package that includes a paid pension plan, health insurance, parental leave, and additional vacation. Besides that, we provide some JOE-ified benefits:

• Our global headquarters is conveniently located in the heart of beautiful Copenhagen, where over 130 friendly faces come together!
• Enjoy our fantastic office facilities, including a fully staffed JOE & THE JUICE bar, where we serve delicious breakfast, daily lunch, refreshing juices, and top-notch barista coffee.
• At JOE, we embrace a flat hierarchy that values every opinion, creating a welcoming space for your ideas and suggestions to thrive.
• Join us for our lively monthly social calendar filled with fun activities like running club, wine tasting, creative evenings, and Friday bars—there's always something exciting happening!
• As part of our team, you'll have the opportunity to take on a BTC (Behind the Counter) shift in one of our bars twice a year, adding a unique touch to your experience.
• Stay fit and healthy with our well-equipped fitness facilities, complete with showers and a relaxing steam room to refresh after your workouts.

 

Ready to turn a job into a lifestyle?