JD CRM Executive

 

Detailed Description

We're looking for a CRM Executive:

• Location – Alicante
• Hybrid Role
• Working hours – 39 hours.

What You'll Be Doing:  

The purpose of this job is to managing the customer database and CRM activity including email activity, research and reporting.

• • Deploying and managing email campaigns including standard sends/automated sends/trigger sends.
  • Managing the customer database, ensuring we are protecting our deliverability reputation by targeting customers effectively.
  • You will understand the customer lifecycle, implement test and learn in order to optimise communications across all channels, email, paid and outbound.
  • Defining and implementing segmented and promotional email communication plans including lifecycle programmes and behavioural targeting.
  • Implementing measures to reactivate lapsed and dormant customers plus recommending plans for divesting old data.
  • Working with the multichannel, buying and merchandising teams to plan promotional email campaigns promoting key product areas and brand 
  • Continued analysis and measurement of email performance and benchmarking against competitors and other leading retailers for best practice.
  • Continuously analysing and reporting site and content performance and recommending improvements and developments.
  • Develop a full email testing plan to test email content, subject lines, send times and any other tests we wish to conduct.

What We're Looking For:

• Experience of CRM programs is essential
• University graduate or equivalent marketing qualification is advantageous
• Strong organisational skills and a good multi-tasker is essential
• B2/C1 English

What we offer:

We know our employees work tirelessly to make JD sports the success it is today and in turn, we offer them some amazing benefits:

• Permanent Contract
• Staff Discount (25%) on qualifying purchases across Group retail stores and online
• Free Gym Facilities
• Flexible/optional benefits: restaurant ticket, transportation ticket, health insurance
• Personal development opportunities to learn and develop at work
• Continuous professional development in hard and soft skills
• And… much more!

The Company:

Since founded in 1981, JD Group has achieved remarkable growth through rapid global expansion. We have become the leading omnichannel retailer of Sports Fashion, Street & Premium Fashion, Outdoors and Gyms with over 60,000 colleagues over 3,400 stores across several retail fascia's in over 30 markets around the world.

We are an equal opportunities employer who embraces and values differences. We recognise the importance of an inclusive workplace culture in which everyone can thrive irrespective of their background or identity.

At JD Group, we are all about finding passionate and skilled individuals who can elevate our team and have exceptional impact on the running of the business. We seek dynamic individuals who are invested in their own development, so that together we can evolve our brand's success, alongside evolving your career.

Join us in an exciting journey, where Talent meets Opportunity.

 

Interested?

If you are interested in this position, apply now!

Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of you applying, please consider your application to have been unsuccessful on this occasion. Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager.

Thank you again for your time.

 

Sobre el grupo:

Desde la creación de JD Sports en 1981, nos hemos convertido en líderes mundiales en Sports, Street & Premium Fashion. Contamos con alrededor de 65.000 personas, superando las 3400 tiendas de diversas marcas en más de 30 países. Te damos la oportunidad de desarrollar tu carrera en este grupo internacional en constante crecimiento.

Desde JD Group ofrecemos un entorno basado en la cooperación y el respeto mutuo, con un fuerte compromiso por la diversidad y la igualdad de oportunidades. Todas las personas serán consideradas sin importar su identidad de género, orientación sexual, etnia, religión, edad o grado de discapacidad. 

Nuestros procesos de selección están basados en el modelo de evaluación por competencias profesionales y valoramos la pasión, ganas de aprender y de crecer en un entorno internacional.