Floor Manager - Brussels Airport

About JD Sports

 

Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with over 60,000 colleagues and over 3,400 stores across several retail fascias in over 30 markets around the world.

JD Sports is the market leader in England when it comes to Sports Fashion items and is known as “King of Trainers” because of its exclusive sneaker collection. Global top brands such as Nike, North Face and Adidas are combined with own brands such as Supply & Demand, McKenzie, Carbrini and Pink Soda Sport. JD Sports has 16 stores in Belgium and is also penetrating the European market with stores in France, Germany, Spain, Italy, Netherlands, Denmark & Sweden. International growth does not stop in Europe; the step into Asia has already been taken with stores in Malaysia and Australia.

 

Role Overview:

As part of the in-store team you will provide visual support to the store, engaging our customers by creative product placement and utilising the latest fashion trends. You will create window and in store displays whilst maximising store profitability through enticing visual concepts.

Customer Service 

• Provide customers with excellent levels of Customer service.
• Deal with customer complaints and enquires, providing the best possible outcome.
• Ensure the personal appearance of sales team is in line with company guidelines.
• Have an understanding of the Customer Service measuring programme.

Sales 

• Ensure that targets are achieved and, where possible, exceeded.
• Monitor staff service levels in order to maximise store sales.
• Utilise in store devices, making sure that the customer is offered the whole product range.
• Use reports to assist you in product placement of key selling lines.

 

Visual Merchandising

• Attract, engage and motivate customers into making purchases in store by using the latest visual techniques.
• Provide assistance with the maintenance of standards on the sales floor.
• Keep stock clean and presentable at all times.

Training and Development 

• Encourage personal progression throughout your store
• Provide assistance with the induction and training of new starters.
• Assist with the development of existing staff, ensuring that personnel complete the relevant E-Assessments.

Skills, experience & knowledge needed

• Retail management experience would be advantageous.
• English is essential, any other language is a plus.
• Be flexible during our working hours from 5:30 AM to 9:00 PM; and be available on Sundays & Bank Holidays.
• Excellent Time Management skills.
• Strong verbal and written communication skills.
• IT skills- Microsoft Outlook, Word and Excel.

 

We offer you..

• A challenging job at a large international retail organization;
• Many opportunities to further develop and grow;
• Working in a close-knit team with a work hard play hard mentality;
• Competitive salary;
• Employee discount on the entire collection.

Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of you applying, please consider your application to have been unsuccessful on this occasion

Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager.

Thank you again for your time.