Licensing Administration & Support Assistant (m/f/d) - FTC/part-time

About ICE

About the Role

The Licensing Administration & Support Assistant will support our licensing team in the administration of multi-territory online licences. 

Please be aware that this is a 12-month 3-day-a-week fixed-term role with Tuesdays as a mandatory working day (flexible on remaining two days).

Key Responsibilities:

Supporting licensing administration including by:

• updating of CRM.
• supporting with checking licence processing results and invoice details to ensuring ICE is maximising royalty collections.
• supporting in resolving issues that arise from administering licences.
• supporting in responding to licensing queries to the licensing inbox.
• other general administration support including inputting into our regular team meetings, leads sessions, and industry news groups that will enable the successful candidate an opportunity to get a broader picture of the industry and ICE’s activities within itBuild close working relationships with account licensing account managers and operational teams.

Requirements and Qualifications:

Key Skills, Experience and Attributes

• Good administration and organisational skills.
• The ability to learn quickly.
• Initiative whilst working as part of a team.
• Good written and oral communication skills; confidence to communicate effectively at all levels.
• Good experience with Microsoft programs, including Excel, a positive but a willingness and drive to learn quickly will be equally considered.

Person Profile

• A flexible and positive attitude to change & willingness to take on new challenges is vital.
• Diligent with good attention to detail.
• An interest in the music industry and an enthusiasm for understanding how ICE works and how it fits into the wider industry.
• Minimum qualifications are English, Maths and ICT GSCE’s level A-C or equivalent. Graduates can apply but a degree not necessary nor will it give you an advantage.
• Common sense, a good attitude and a strong application is what we are looking for.
• This role may be of particular interest to those wishing to develop data-driven analytical skills using large datasets, starting at an entry level.

What we offer:

• Competitive local benefits based on your location
• We promote flexible working regarding time and/or place
• Both mental and physical health initiatives
• Corporate pension scheme 
• Comprehensive training and development opportunities 
• Industry insider events, team socials and company events
• Enhanced holiday allowance 
  
  

We welcome candidates from all backgrounds, regardless of age, disability, gender, gender identity, gender expression, race, religion or belief, sexual orientation, socioeconomic background, and any other protected characteristic. 
We are committed to making all stages of our recruitment process accessible to candidates with disabilities. Please speak to our recruitment team and we will work with you to make reasonable adjustments to ensure you can perform at your best throughout your application.