Communications Manager (External) - 12-Month Fixed-Term Contract (FTC)

About ICE

ICE is a purpose-driven organisation, founded by rightsholders, for rightsholders.
We exist to support songwriters, enabling societies and publishers to accurately compensate them when their work is used internationally.
We operate at the exciting intersection of technology, music, and data. 

Since our 2010 launch, we have paid billions to rightsholders through deep expertise in Copyright, Processing and Licensing.
Our collaboration with stakeholders across the industry delivers best practice, new processes & innovative solutions for better royalty flows.
Strategic investment in technology enables us to process trillions of streams, to deliver the maximum revenue for rightsholders.

ICE has grown to distribute more than €1bn in royalties per year, licensing music services such as Spotify, Apple, YouTube and TikTok.

 

About the Role

As Communications Manager (External), you will work closely with the CCO and other key members of ICE’s senior team, to lead and deliver key elements of ICE’s external communications and marketing strategy. You’ll manage PR activities, media relations, event support, and digital content to elevate the ICE brand, amplify key announcements, and drive thought leadership in the music rights industry. You’ll also work closely with external agencies and internal teams to ensure consistency and quality across all communication touchpoints.

This is an exciting opportunity to take ownership of high-impact communications projects within a dynamic, international company operating at the forefront of the music industry.

 

Key Responsibilities:

External Communications

• Act as the main contact for the PR agency, coordinating planning, briefings, approvals, and distribution for press releases.
• Develop and maintain media lists; provide feedback and strategic input for media targeting.
• Collaborate with internal stakeholders to identify thought leadership opportunities and content.
• Lead the creation of briefing documents, Q&As, and media prep for interviews and announcements.
• Drive brand awareness through the execution of PR strategies including product launches (e.g. Cube) and high-visibility stories.
• Support the development of creative assets and narratives in coordination with production teams.

Digital Content

• Collaborate closely with the Internal Communications Manager on LinkedIn content and strategy, providing input and support for externally focused posts and announcements.
• Ensure timely updates to the ICE website, particularly for press releases, blogs, and other external-facing content.
• Brief and liaise with graphic designers to develop visuals and marketing assets that support external communication goals.

Events and Speaking Engagements

• Support planning and execution of key industry events (e.g. The Ivors, SXSW, Music Ally Publishing Summit).
• Manage speaker briefings, event presentations, and support logistics as needed.
• Coordinate ICE’s presence at events, including sponsorships, submissions, and attendance follow-ups.

Administrative Tasks

• Track budgets and process invoices and contracts (e.g. PR agency, event partnerships).
• Maintain supplier documentation and support contract workflows.
• Support with the management and administration of publication subscriptions for the Commercial team and wider business.
• Help develop and implement a new process for staff attendance at industry events, including the coordination and purchasing of tickets.
• Work with Customer Relationship Managers to facilitate end of year gifting and other client engagements where applicable.
• Contribute to development and maintenance of brand guidelines and visual identity.

 

Requirements and Qualifications:

Required

• Experience in external communications, PR, or marketing, preferably within media, entertainment or tech sectors.
• Strong writing and editing skills with an eye for detail.
• Excellent project management and organisational skills — able to juggle multiple priorities and deadlines.
• Comfortable working with external partners and internal senior stakeholders.
• Proficiency in Microsoft Office; experience with social media platforms and CMS tools (e.g. WordPress).
• Fluent English language skills (written and spoken).

Desirable

• Experience in B2B communications or the music rights industry.
• Confidence briefing spokespeople and preparing media-facing materials.
• Familiarity with Adobe Creative Cloud (Photoshop, InDesign).
• Understanding of employer branding or internal comms strategies.

Person Profile

• Proactive self-starter who thrives in a collaborative and fast-paced environment.
• Excellent interpersonal skills and cultural awareness.
• Creative thinker with a strategic mindset.
• Flexible, solutions-oriented, and detail-driven.

 

What we offer:

• Competitive local benefits based on your location
• We promote flexible working regarding time and/or place
• Both mental and physical health initiatives
• Corporate pension scheme 
• Comprehensive training and development opportunities 
• Industry insider events, team socials and company events
• Enhanced holiday allowance 
  
  

We welcome candidates from all backgrounds, regardless of age, disability, gender, gender identity, gender expression, race, religion or belief, sexual orientation, socioeconomic background, and any other protected characteristic. 
We are committed to making all stages of our recruitment process accessible to candidates with disabilities. Please speak to our recruitment team and we will work with you to make reasonable adjustments to ensure you can perform at your best throughout your application.