Trading Support Engineer

Why this role matters

Exness Group was founded in 2008 and is a dynamic, fast moving organization that specialises in providing services for trading in the financial markets. We are rapidly expanding, now within the top 5 globally and offering an ability to trade with more than 120 financial instruments. 

Ethics & integrity Ever since the start of the company, the thought of an honest brokerage business was a simple but powerful idea that underpinned everything we were doing. 

Our ideology is what shapes our products and services so this and our story go hand in hand. We definitely don’t aim to present our products as soulless standalones or just show their competitive edge exclusively. We are more interested in showing how and why these products came to be as they are and why they make a true difference in traders’ lives. 

Smart scientific approach The vision in the very early days was based on technology and creating the best algorithms for superior pricing and execution. As the company grew within an industry that was evolving at a rapid pace, the vision transformed and essentially became bigger.  We reached our initial goal of creating unique algorithms in the first few years after our inception, and it was a key differentiating factor for us then as much as it is now.

The Market making operations Team within Exness combines unique expertise, knowledge and responsibilities to continuously improve pricing, execution models and trading experience of our clients. A Trading Support Engineer is an expert responsible for trading platform RUN which is supporting the core functions, maintaining components to provide the highest quality of services to our clients. As a source of unique knowledge and experience, a Trading Support Engineer also plays a crucial role in supporting all the teams within the Company to achieve ambitious goals together.

The role is based in our office in Montevideo, Uruguay. In case of relocation, we offer full relocation support for you and your family to make your move smooth and worry-free.

What you'll actually do

• Supporting delivery of new features and components 
• Resolving complicated inquiries related to the trading platform
• Monitoring of vital metrics ensuring the highest quality of service
• Identifying anomalies in pricing and execution
• Working hand to hand with the risk monitoring team to respond to urgent requests in a timely manner  
• Providing expert knowledge support for colleagues

Who we’re looking for

Experience:

• Experience in MetaQuotes trading products (MT4, MT5) administration. Other relative products is a plus
• Experience in supporting brokerage trading platforms

Professional Knowledge and Skills:

• Comprehensive knowledge of spot forex, CFDs & OTC products
• Good communication abilities (both writing and verbal)

Advantage would be:

• Strong knowledge of the Company product
• Solid technical or programming background

Soft Skills:

• Passion for knowledge, technologies and sophisticated systems 
• Strong written and verbal communication skills in the English language;

What your journey looks like

1. Intro call with Recruiter (30 minutes)
2. English check (if needed)
3. Assessment
4. HM Interview
5. Final interview

Please use your exness work email for internal applications and ensure to disclose any existing Conflict of Interest you may have.