Business System Analyst

Why this role matters

We are currently looking for an experienced Business System Analyst.

You will be responsible for defining system requirements to ensure they meet end-user needs. The role involves analyzing system functions to determine their objectives, identifying optimal operations and procedures, and ensuring they are carried out efficiently. In addition, you will design innovative IT solutions aimed at enhancing business efficiency and productivity. This includes developing high-level system designs, estimating implementation costs, specifying system operations, and defining how data will be presented to end users.

The role is based in our office in Limassol, Cyprus. In case of relocation, we offer full relocation support for you and your family to make your move smooth and worry-free.

What you'll actually do

• Lead end-to-end requirements elicitation and impact analysis, using diverse techniques to address business needs, non-functional requirements, exceptions, and edge cases.
• Maintain clear, up-to-date specifications as the main point of contact for clarification.
• Identify and proposes product solutions by combining product expertise, UX insights, and data-driven analysis of user behavior.
• Resolve conflicting stakeholder interests through structured dialogue and compromise
• Synthesize input from multiple sources to drive clarity in complex or ambiguous situations
• Independently manage communication with stakeholders; ensure shared understanding of scope and goals
• Own end-to-end story refinement; ensure completeness, consistency, and test coverage of requirements
• Create with architects the architectural vision of the solution; define key components, interfaces, and data flows to ensure technical feasibility and alignment with business goals. Recommends appropriate technologies to meet business needs effectively
• Proactively support dev and QA, ensure shared understanding and removes ambiguity during implementation
• Coordinate UAT activities; ensure test cases align with business goals and requirements
• Independently work with multiple data sources (structured/unstructured); perform analysis to support key business decisions
• Lead feature and project delivery within a single team; manage scope, timeline, and communication with stakeholders. Work closely with product owners to ensure alignment on priorities and requirements
• Support end users by preparing user-facing documentation and conducting training or onboarding sessions as needed

Who we’re looking for

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related technical field.
• 5+ years of experience in software development as a System or Technical Business Analyst 
• Relevant business domain knowledge
• Strong knowledge of SQL and databases
• Working knowledge of Python, Java, Golang, JavaScript, C#, and C++ for analysis purposes
• Strong knowledge of requirements management and its modern techniques such as Use Cases or User Stories
• Hands-on experience in designing solutions from scratch
• Understanding of non-functional requirements and their role in software development processes
• Great understanding of integration processes and the ability to design integration schemas involving multiple systems with different types of integration mechanisms (using Kafka)
• Strong knowledge in business processes and notations such as BPMN and UML
• Strong knowledge of Web Services and REST API, HTTP, microservices architecture
• Understanding of basic concepts of UI/UX
• Knowledge of the fundamentals of the theory of algorithms, database theory, systems theory, system analysis information security
• Advanced or fluent level of English
• Ability to work independently in a fast-paced environment while aligning with team goals
• Structured and clear communication
• High attention to detail and commitment to quality

What we offer along the way

• Competitive salary and annual performance bonus
• Full relocation support for you and your family — flights, housing, visas, and legal assistance included
• Top-tier health insurance with full family coverage — medical, dental, vision, mental health — plus life insurance for peace of mind
• Unlimited learning opportunities: external courses, English lessons, career and leadership development
• Education allowance covering school and kindergarten fees
• 21 working days of annual leave, plus public holidays and fully paid sick, maternity, and paternity leave
• Employee appreciation program: branded gifts, birthday day-offs, celebration budgets for weddings, newborns, and milestones
• “Get to know Team” trips — meet colleagues across our global hubs, along with company-wide offsites that raise the bar
• Employee share scheme — grow with us
• Branded MINI Cooper Countryman company car and private parking
• Free in-house sports clubs, Sanctum Club gym access, and jet skis
• Access to a Corporate doctor
• Exclusive discount program with cafes, gyms, and local services
• Expat tax perks: up to 50% income tax exemption
• Support with the naturalisation process for relocated employees

What your journey looks like

1. Intro call with Recruiter (30 minutes)
2. Tech interview (90 minutes)
3. Behavioural interview (60 minutes)

Please use your exness work email for internal applications and ensure to disclose any existing Conflict of Interest you may have.