Business System Analyst (Marketing)

Your role at Exness:

We are currently looking for Senior Business System Analysts to join our CRM Marketing Department.
As a Business System Analyst, you will be involved in defining business needs and solution design. You will work in a team focused on improving CRM marketing department efficiency. You will be joining a friendly team with strong collaborative spirit, working on projects that have impact on key company business metrics. You will be part of a dynamic environment with robust projects pipelines.

If you are not already located in Cyprus, relocation to Cyprus is a requirement for this role.

You will: 

• Conduct stakeholder interviews and workshops to gather business requirements
• Prepare specifications functional and non-functional requirements, including integration flows, data models, BPMN diagrams, architecture schemas, sequence diagrams, activity diagrams, etc
• Create high-level and detailed solution designs
• Facilitate communication between business and technical teams
• Present solutions to stakeholders
• Manage stakeholder expectations and conflicts
• Facilitate grooming / refinement sessions
• Design, discuss and agree integrations points with other development teams 

What makes you a great fit:

• 5+ years of experience as a System or Technical Business Analyst in software development
• Strong knowledge of modern requirements management techniques (Use Cases, User Stories)
• Deep understanding of non-functional requirements and their role in software development
• Expertise in designing multi-system integration schemas using various mechanisms (including Kafka)
• Proficiency in business process modeling and notations (BPMN and UML)
• Strong knowledge of Web Services, REST API, HTTP, microservices architecture, Data integrations, Event-driven architecture
• Database expertise with strong SQL skills for independent data analysis
• Understanding of UI/UX fundamentals
• Experience with Scrum Framework / Agile Methodology
• Knowledge of fundamental theories: algorithms, databases, systems, system analysis, and information security
• Understanding of Core Infrastructure Services (networking, data centers, virtualization, databases, and operating systems)
• Excellent communication and stakeholder management skills
• Strong teamwork abilities and deadline management skills
• Agile mindset 
• Experience with Salesforce Marketing Cloud or other Marketing automation tools will be considered an advantage
• Experience with Customer Data Platforms (CDPs) will be considered an advantage
• Knowledge of programming languages (Python, Java, JavaScript, Go) will be considered an advantage
• Advanced or fluent level of English.

What we offer along the way:

• Competitive and attractive compensation
• Extensive learning opportunities, such as professional training and certifications, soft skills development, free English courses, and trading workshops
• Flight tickets to Cyprus, hotel or apartment accommodation for your first month, migration support, and legal help for you and your family
• Health and life insurance for employees, spouses, and children, including vaccinations, tests, mental health care, and coverage for vision and dental care
• Generous time off, including 21 days of annual leave and paid sick leave
• Education allowance for your children’s school and kindergarten fees 
• Access to our very own sports club with dedicated coaches, free Sanctum Club memberships for you and your spouse, corporate SUPs, jet skis, etc. 
• A branded company car with a parking space near the office
• Outstanding team-building experiences and Exness community gatherings

Your journey after applying:

1. Interview with your Recruiter (30 minutes)
2. Technical Interview (1.5 hours)
3. Behavioural Interview (1 hour)