QA Engineer (Client Interaction Platforms)

Your role at Exness:

We’re looking for a self-driven, detail-oriented quality assurance engineer who can work well both independently and as part of a dynamic team in a fast-paced environment. Our domain is user centered around customer support, and entails working with customer support to develop a delightful user experience. This includes working on our chatbot project, on our fully customizable help center, building out the architecture of our systems responsible for a good customer support agent experience. You will have the opportunity to research and innovate new ideas in software engineering and high-performance computing.

You will:

• Define and implement effective test strategies, collaborating with other team members and stakeholders
• Create comprehensive test plans for the entire system that relates to customer support, ensuring optimal test coverage
• Analyse and test new functional requirements in collaboration with the development team
• Utilise a variety of testing methods and approaches to enhance the test framework and infrastructure
• Review and contribute to automated tests, ensuring required test coverage, conducting performance testing

What makes you a great fit:

• 4+ years of proven experience as a Quality Assurance Engineer, with expertise in testing backend, frontend, and mobile native applications
• Strong knowledge of testing processes, methodologies, approaches, and test design techniques
• Some experience with ML applications, ideally conversational AI systems, will be considered as advantage
• Solid knowledge of SQL and REST API
• Experience in test automation using Python
• The ability to take ownership of tasks and deliver results independently, even with minimal direction or unclear requirements.
• Familiarity with DevOps culture, CI/CD, Linux, Docker, Kubernetes (k8s), etc
• At least an upper-intermediate level of English
• Commercial experience with Python, Go, or JavaScript is a plus
• Experience with microservices is a plus

What we offer along the way:

• Competitive and attractive compensation
• Extensive learning opportunities, such as professional training and certifications, soft skills development, free English courses, and trading workshops
• Flight tickets to Cyprus, hotel or apartment accommodation for your first month, migration support, and legal help for you and your family
• Health and life insurance for employees, spouses, and children, including vaccinations, tests, mental health care, and coverage for vision and dental care
• Generous time off, including 21 days of annual leave and paid sick leave
• Education allowance for your children’s school and kindergarten fees 
• Access to our very own sports club with dedicated coaches, free Sanctum Club memberships for you and your spouse, corporate SUPs, jet skis, etc. 
• A branded company car with a parking space near the office
• Outstanding team-building experiences and Exness community gatherings

Your journey after applying:

1. First interview with Talent Acquisition Specialist (up to 45 minutes)
2. Short online English test (for non-native speakers)
3. Technical Interview (up to 90 minutes)
4. Final interview (1 hour)