IT Manager

We are Indeed Flex. We Help People Get Jobs. Right now, we’re hiring!

We are a tech-first staffing platform that gives workers the freedom to choose their own shifts and businesses the power to hire with a click. We are removing the friction from the traditional agency model and replacing it with speed, transparency, and choice.

We operate with the agility and energy of a high-growth scale-up, but we are backed by the stability and resources of Indeed - the world’s #1 job site. This gives us a unique advantage: the freedom to innovate at speed, with the muscle to dominate the market.

The Role

We're looking for a hands-on, strategic IT Manager to take ownership of our technology infrastructure to support our growing business needs. Forget the standard "keeping the lights on" routine—you will lead the strategic planning, security, and optimisation of our core IT systems. In this role, you will balance big-picture strategy with day-to-day execution: managing a dedicated team, safeguarding our electronic data, and partnering with departments across the business to deliver customised, high-impact technical solutions.

💼  This is an in-office role, five days per week, with the option to work from home on Thursdays. 

🚂 We are based literally a 30-second stroll from Farringdon station.

What you’ll be doing

• Strategic IT Planning: Develop and implement the company's IT strategy in alignment with business objectives, including infrastructure upgrades, software deployments, and security enhancements.
• System Administration: Manage and maintain operating systems, applications, and security tools, ensuring optimal performance, stability, and security.
• IT Support & Helpdesk Management: Oversee the provision of efficient and effective IT support to all employees, managing the helpdesk function and ensuring timely resolution of technical issues. Provide cover and be an escalation point for the service team.
• Data Security & Compliance: Implement and enforce IT security policies and procedures to protect company data and systems from threats and ensure compliance with relevant regulations (e.g., GDPR).
• Vendor & Procurement Management: Serve as the primary orchestration point for the end-to-end vendor procurement process. You will bridge the gap between technical stakeholders, vendors, and corporate procurement specialists from the parent company to ensure high-value contracts meet rigorous compliance and budgetary standards. This includes evaluating vendor performance and functionality to consolidate the ecosystem in the best interest of the business.
• Technology Evaluation: Research and evaluate new technologies and solutions to improve efficiency, security, and business capabilities. Conduct rigorous functional and technical evaluations of vendors against the existing technology stack to identify overlaps, gaps, and opportunities for modernisation and consolidation.
• Budget Management: Develop and manage the IT budget, ensuring cost-effectiveness and efficient allocation of resources.
• Documentation & Reporting: Maintain accurate documentation of IT systems, configurations, and procedures. Generate regular reports on IT performance, security, and budget.   
• Team Leadership & Development: Lead, mentor, and develop a small IT team (if applicable), fostering a collaborative and high-performing work environment.
• Project Management: Lead and manage IT projects, ensuring they are delivered on time, within budget, and to the required specifications.