Brand and Communications Manager
We are Indeed Flex. We Help People Get Jobs. Right now, we’re hiring!
The current staffing model is broken, with low wages and limited opportunities. As flexible work continues to grow, we’re taking a radically different approach: providing job seekers with control, ownership and choice, so employees can find the working patterns and scenarios to suit their lifestyles. In doing so, we aim to revolutionise the industry.
After demonstrating our approach throughout the UK under the Syft brand, we were acquired by Indeed.com in 2019 and we rebranded to Indeed Flex in 2020. With continued independence and phenomenal levels of support we’ve been able to accelerate our mission as we expand throughout the US as well as the UK. Fast growth creates tremendous opportunities - come and join a team of inquisitive, passionate, and driven individuals helping each other grow and building something meaningful!
Main Purpose
The main purpose of the Brand Communications Manager is to build, grow, and maintain the Indeed Flex brand through social media, PR, and effective communication. You will provide the direction and tactical implementation of discovering relevant conversations and engaging with users on social media to grow the Flexer community. This role will execute activities and projects to improve visibility and increase brand awareness through PR, videos, influencer marketing, SEO, and other formats/channels.
This is an in-office role, five days per week, with the option to work from home on Thursdays.
Responsibilities & Duties
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities and duties of the position.
- Support the Head of Brand and Communications to create and enhance the Indeed Flex brand voice and messaging across the UK and US markets.
- Execute the Brand Communications strategy, including planning, reporting, and delivery
- Curate compelling & creative, audience-specific content, video, newsletters, and lifecycle communications and deliver via social media, user communities, PR, email, mobile CRM, and SEO
- Build and grow Indeed Flex social media presence and following through impactful messaging
- Ensure consistent use of brand tone of voice and messaging across all channels; provide guidance and support to internal teams on copywriting and content best practices
- Collaborate on the production and amplification of campaigns, activations, and stunts that reinforce our brand and market position
- Conduct A/B testing and experiments to drive more engaging communications with a focus on clicks, session times, and conversions
- Collaborate with cross-functional teams such as product, operations, sales, and management to translate business insights, operational goals, and industry trends into powerful messaging
- Support website updates and landing page creation using content management systems
- Manage external agencies and freelancers effectively
Requirements
- 3 to 5 years of experience leading successful brand communications, social media marketing, or digital marketing strategies
- Expertise with social media marketing and influencer marketing
- Highly proficient with PR - able to translate product offerings into compelling communications and stories
- Highly proficient with CMS, email, mobile, and CRM systems
- Proven experience in brand marketing, communications, or content strategy, ideally within a fast-paced, high-growth environment.
- Exceptional copywriting and editing skills with the ability to create engaging, on-brand content across multiple formats.
- Strong storytelling ability with a strategic mindset and eye for detail.
- Experience managing and influencing multiple stakeholders across functions and geographies.
- Excellent organisational skills with the ability to manage multiple projects under tight deadlines.
- Commercial awareness and confidence to represent the brand in cross-functional initiatives.
- Passion for building a bold, human brand that connects emotionally with diverse audiences.
Benefits
- $70,000 to $90,000 annual salary
- Performance-based bonus
- Medical, Dental, Vision, and 401K
- Access to all Company & Employee Benefits
- 25 days PTO (prorated) + Birthday Day Off
- 8 Public Holidays
- Duvet days
- Laptop
- Volunteer days
- STIPs (Short Term Incentive Plan)
You’ll fit right in at Indeed Flex if:
- You’re a great communicator and highly collaborative. We’re best when we all pull in the same direction
- You don’t mind doing the work, whatever it is - you can see the impact at the end and you’re in it for the long haul
- Data is your heart and soul - you know you need it to drive you in the right direction
- You’re proactive and always willing to learn
- You can navigate the ambiguity and high levels of autonomy in a scale up environment - you know what we’re about and you want to be a part of it
Work Environment
This job operates in a professional office environment or remotely. This role routinely uses standard office equipment to complete daily responsibilities and duties. If working in a remote office environment, a clean, designated workspace must be kept in a safe condition, free from hazards to both the employee and the equipment. Remote office positions also require reliable, high-speed internet.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is required to sit or stand at a desk indoors for most of the day; and is occasionally required to climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Position Type / Expected Hours of Work
Full-Time Position. Hours are Monday - Friday, regular business hours. Occasional evening and weekend work may be required as job duties demand.
Travel
This position requires minimal travel, less than 25% of the time. Most travel is outside of the local area and will require overnight accommodations.
All travel is subject to the Indeed Flex travel policy and will be recompensed per the policy. It is the responsibility of the employee to understand and abide by the Indeed Flex Travel Policy in order to receive appropriate expense reimbursements.
Work Authorization / Security Clearance
None Required For This Position
AAP/EEO Statement
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Other Duties
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
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