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Marketing Operations Manager

London, England, United Kingdom

We are Indeed Flex. We Help People Get Jobs. Right now, we’re hiring!

The current staffing model is broken, with low wages and limited opportunities. As flexible work continues to grow, we’re taking a radically different approach: providing job seekers with control, ownership and choice, so employees can find the working patterns and scenarios to suit their lifestyles. In doing so, we aim to revolutionise the industry.

After demonstrating our approach throughout the UK under the Syft brand, we were acquired by Indeed.com in 2019 and we rebranded to Indeed Flex in 2020. With continued independence and phenomenal levels of support we’ve been able to accelerate our mission as we expand throughout the US as well as the UK. Fast growth creates tremendous opportunities - come and join a team of inquisitive, passionate, and driven individuals helping each other grow and building something meaningful!

Main Purpose

We are seeking a Marketing Operations Manager to join our B2B marketing team, working closely with sales and strategy to optimise systems, processes, and data. This role aligns marketing and sales efforts, improves operational efficiency, and drives growth.

The ideal candidate will be detail-oriented, process-driven, and experienced in integrating marketing and sales functions. They will also have a keen interest in leveraging AI and employing innovative approaches to uncover and optimise data for better decision-making.

This is an in-office role (4 days office/ 1 day remote)

Responsibilities & Duties

  • Data Management: Maintain and enhance CRM data in Salesforce and HubSpot, using tools like Cognism and ZoomInfo.
  • Lead Flows & Scoring: Develop lead scoring models, manage routing, and ensure seamless system integration.
  • Workflow Automation: Build and optimise automated workflows in HubSpot to nurture leads with personalised engagement.
  • ICP Development: Refine Ideal Customer Profiles (ICPs) using data insights and market trends.
  • Stakeholder Mapping: Identify key stakeholders within target accounts to support tailored outreach strategies.
  • Reporting & Analytics: Create dashboards and reports to track campaign performance, lead pipeline, and ROI.
  • ABM Support: Manage target account lists, segment data, and collaborate on Account-Based Marketing (ABM) campaigns.
  • Tool Optimisation: Streamline workflows and enhance team collaboration across platforms.
  • AI & Innovation: Leverage AI and creative problem-solving to uncover new data sources and optimise processes.
  • Cross-Team Collaboration: Partner with sales and marketing leadership to align goals and support go-to-market strategies.

Requirements

  • Significant experience in marketing or sales operations, ideally in B2B.
  • Proficient in Salesforce, HubSpot, and data enrichment tools like Cognism and ZoomInfo.
  • Strong analytical skills with the ability to turn data into actionable insights.
  • Process-oriented, highly organised, with a keen interest in leveraging AI and innovative approaches to data.

Package & Benefits

  • £45,000 - £50,000 salary per annum + Bonus
  • 25 days holiday
  • Free lunch in office
  • Cycle to work scheme
  • Pension
  • Private Medical Healthcare
  • Dental Plan
  • Discounted gym membership
  • Day off on your birthday
  • Regular team building events
  • Perkbox - discounts and goodies on some of your favourite brands

You’ll fit right in at Indeed Flex if:

  • You’re a great communicator and highly collaborative. We’re best when we all pull in the same direction
  • You don’t mind doing the work, whatever it is - you can see the impact at the end and you’re in it for the long haul
  • Data is your heart and soul - you know you need it to drive you in the right direction
  • You’re proactive and always willing to learn
  • You can navigate the ambiguity and high levels of autonomy in a scale up environment - you know what we’re about and you want to be a part of it

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