Senior HR Operations Specialist

Senior HR Operations Specialist 

We are seeking a highly organized and detail-oriented HR Operations Specialist to join our dynamic Human Resources team. This role plays a critical part in executing and supporting HR operational activities, with a strong focus on benefits administration, employee onboarding/offboarding support while ensuring a seamless and compliant employee experience.

Key Responsibilities

• Own the day-to-day administration of employee benefits programs, including health insurance, retirement plans, and supplemental benefits
• Lead annual benefits events (e.g., annual open enrollment, 401(k) audits, vendor transitions), including communications strategy, testing, and implementation
• Partner with external vendors and internal stakeholders to ensure smooth benefits enrollment, issue resolution, and effective communication.
• Serve as the first point of contact for benefits-related questions, providing guidance on eligibility, coverage, and facilitating the initiation and approval of life events in Workday
• Review and manage leave requests in coordination with our leave administration vendor, coordinate with internal teams, and maintain accurate records in Workday.
• Support consistent administration of leave policies across the organization.
• Assist in onboarding processes including pre-employment background checks, new hire orientations and I-9 compliance.
• Provide administrative support for employee offboarding processes, including documentation, and systems access removal
• Collaborate with HR Business Partners to ensure accurate tracking and execution of offboarding tasks.
• Support global mobility efforts (e.g., entering transfer data in Workday, serving as a liaison for employees during the mobility process).
• Conduct audits and reviews to help ensure compliance with HR policies and regulatory obligations.
• Review employment-related documentation, such as offer letters, employment agreements, to ensure accurate entry in HRIS
• Act as a point of contact for HR-related inquiries from employees, managers, and external stakeholders and provide timely, solutions-oriented support
• Partner with the HRIS team to identify and implement system enhancements, resolve technical issues, and drive process automation.
• Contribute to the continuous improvement of HR processes and the development of policies aligned with legal and best practice standards.

Qualifications and Skills

• 7-10 years of progressive HR Generalist experience, including significant exposure to benefits, HR operations, and employee lifecycle processes.
• Demonstrated success owning benefit projects and compliance events (e.g., open enrollment, 401k audits).
• Familiarity with HR policies and labor law fundamentals, especially in support functions.
• Workday experience required.
• Bachelor’s degree in Human Resources or a related field; HR certifications (e.g., SHRM-CP, PHR) are a plus.
• High integrity and discretion when handling sensitive information.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced setting.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).