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Director, Site Reliability Engineering (SRE)

Genève, Geneva, Switzerland

ID Quantique (IDQ) as part of IONQ, is a global leader in quantum-safe communications and quantum detection systems. We provide solutions to protect governments, telecommunication infrastructures, and banking & financial institutions from the “harvest-now, decrypt-later” threat, delivering both terrestrial and space-based quantum-safe networks in live operation globally. Our Quantum Detection Systems push the limits of single-photon detection, powering breakthroughs in quantum communication, sensing, computing, and ultra-sensitive imaging in partnership with top researchers and tech innovators worldwide.

The Role: 

We are looking for a Director of SRE. As a Director of SRE, you'll be part of a cross-functional team whose mission is to lead IonQ on its journey to build the world's best quantum computers to solve the world's most complex problems. 

In this role, you will build and lead SRE/DevOps organizations operating multi-tenant SaaS at scale on AWS, Azure, and GCP. You will be responsible for production ownership of availability, latency, incident response, and capacity management while implementing an SRE operating model using SLOs/SLIs and error budgets. Your leadership will bridge the gap between cloud infrastructure architecture and AI-ready operations to ensure a secure-by-default platform for our product teams.

Responsibilities:

  • Build and lead SRE/DevOps organizations operating multi-tenant SaaS at scale on AWS/Azure/GCP, including production ownership for availability, latency, incident response, DR, and capacity management.
  • Architect cloud infrastructure focusing on networking (VPC/VNet, routing, private connectivity), compute, containers/orchestration, and data platforms.
  • Implement SRE operating models using SLOs/SLIs and error budgets to balance reliability and delivery velocity.
  • Drive CI/CD and release engineering leadership, ensuring safe progressive delivery (canary/blue-green), automated rollbacks, and measurable deployment health.
  • Scale Infrastructure-as-Code (IaC) and platform automation through "golden pipelines," standardized modules, and secure-by-default guardrails.
  • Lead cross-functional execution across Product, Engineering, Security, Support, and Customer Success while setting clear ownership boundaries.
  • Own organizational planning, including hiring, team topology, on-call models, budget, and vendor strategy.
  • Establish a culture of operational excellence through blameless postmortems, corrective-action tracking, and toil reduction.


Requirements:

  • At least 15 years of experience building and leading SRE/DevOps organizations operating multi-tenant SaaS at scale on AWS, Azure, or GCP. 
  • Deep technical knowledge of cloud infrastructure architecture, networking, containers, and secure-by-default platform guardrails. 
  • Proven ability to run production for global enterprise/federal customer bases, including tenant isolation and data residency considerations.

Preferred Qualifications: 

  • AI-ready operations experience for networking SaaS, including streaming telemetry pipelines and closed-loop automation. 
  • Experience with Juniper Mist AI or similar large-scale networking SaaS platforms is strongly preferred. 
  • Knowledge of AI-native networking concepts such as service-level expectations (SLEs) and proactive anomaly detection. 
  • Security and resilience mindset aligned to Zero Trust designs and continuous telemetry policy enforcement. 
  • Hands-on experience operating SaaS products for networking/security domains where customer impact is tied to network behavior. 
  • Executive communication strength, with the ability to present SLO posture, incident learnings, and risk to leadership.

What We Offer

· A role at one of the fastest growing and most exciting Quantum companies in the world.

· A competitive compensation scheme, benefits package and equity plan. All designed to reward excellence.

· Flexible work models that let you balance your life, your family, and your career.

· Ongoing training and development to keep your skills sharp and your growth on track.

· A career development plan within the IonQ group’s companies

· A dynamic, close-knit environment where you collaborate with a global team of experts.

· A performance-driven culture built on trust, teamwork, and shared ambition.

ID Quantique/ IonQ is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other status protected by law.

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BACKGROUND CHECK DISCLOSURE AND CONSENT

IonQ, Inc. (“IonQ”) conducts pre-employment background and risk screening checks in order to (i) comply with legal, regulatory, contractual, and security obligations; (ii) meet requirements imposed by governmental or law enforcement agencies; (iii) assess a candidate’s suitability, integrity, and risk profile for employment and access to sensitive information or projects and (iv) protect IonQ, its clients and partners.

This Background Check Disclosure and Consent should be read together with IonQ’s Applicant Privacy Notice: https://www.ionq.com/applicant-privacy, which provide additional details regarding how personal data is collected, used, retained, transferred, and protected. To the extent permitted by applicable law, pre-employment background and risk screening checks may include verification or assessment of your:

  • Identity 
  • Employment history
  • Education and professional qualifications
  • Sanctions, restricted-party, and watchlist screening
  • Adverse media and reputational risk analysis
  • Public-record and open-source intelligence
  • Criminal records, court records, or similar information only where lawfully accessible and permitted

Your personal data may be transferred to and processed in countries outside your country of residence, including the United States, Switzerland, and other jurisdictions where IonQ or its service providers operate. Where required, appropriate safeguards are implemented, including EU Standard Contractual Clauses, UK International Data Transfer Addendum, Swiss‑approved transfer mechanisms, and/or other legally recognized safeguards.

IonQ uses a third-party service provider to conduct pre-employment risk, integrity, and due-diligence screening. This third-party service provider provides risk-intelligence services that may include analysis of sanctions and watchlists, adverse media, public-record information, and other lawful open-source or commercial data sources. This third-party service provider does not act as a consumer reporting agency. Providing information for background checks is voluntary; however, failure to provide required information or consent may result in the inability to commence or continue employment.

By clicking “I Agree,” I acknowledge that I have read and understand this Background Check Disclosure and Consent, and I confirm that I have been provided access to IonQ’s Applicant Privacy Notice. I consent to pre-employment screening by IonQ through the third-party service provider, as described above, subject to applicable law.