At IDnow, we believe innovation is finding solutions to problems that don't yet exist but are sure to impact our future. Making the connected world a safer place is and has been our vision from the very beginning.

Our identity verification SaaS solutions enable businesses to make reliable, informed decisions in an instant. We offer robust, secure and seamless solutions to protect against player fraud, identity theft or forging signatures. It is not only mandatory and reduces business loss, but it also becomes a highly competitive advantage, as customer experience and retention rates improve substantially. We help our clients to increase security, improve customer conversion, and streamline their onboarding process.

We understand that regulation and our clients’ requirements are constantly evolving, so we evolve with them. Thanks to our close relationships with industry regulators, our solutions comply with multi-jurisdictional KYC ("Know Your Customer") regulations, allowing customers to process a wide variety of identity documents, and onboard and service consumers from all around the world in different markets and countries.

This role can be based in London or Manchester

As a Senior New Business Sales Manager - International, you will play a pivotal role in driving IDnow's growth by identifying, pursuing, and closing new business opportunities across international markets. You will be responsible for building strong relationships with prospective clients, understanding their needs, and positioning IDnow's solutions as the ideal fit. This is a high-impact role that requires a proactive, results-oriented professional with a passion for sales and technology.

Key Responsibilities

This role will collaborate with other departments, including with the Marketing Department to align sales and marketing strategies and working with the Customer Success team to ensure a seamless customer experience and support cycle. Additionally this role partners with Product Managers to drive innovations that meet market and customers needs.

Business Development:

• Identify and target new business opportunities in international markets.
• Develop and execute a strategic sales plan to achieve revenue targets and market penetration goals.
• Conduct market research to identify trends, competitor activities, and potential clients.
• Adapt your strategy to the different international markets to adjust your approach accordingly.

Client Engagement:

• Build and maintain relationships with key decision-makers and stakeholders within target organizations.
• Conduct compelling presentations and product demonstrations to showcase the value of IDnow's solutions.
• Understand client needs and tailor solutions to meet their specific requirements.

Sales Process Management:

• Manage the end-to-end sales cycle, from lead generation to contract negotiation and closing.
• Collaborate with internal teams, including marketing, product, and solution engineering, to ensure seamless onboarding and delivery of solutions.
• Maintain accurate records of sales activities and pipeline in the CRM system.

Performance Monitoring:

• Consistently meet or exceed sales targets and KPIs.
• Provide regular reports and updates on sales performance, market insights, and opportunities.

Preferred Experience

• 5+ years of experience in a similar position.
• You have worked in the SaaS and tech industry before
• You have worked with the financial services industry before
• Expertise in negotiation, with a proven track record of successfully closing deals and maximizing sales opportunities.
• Basic understanding of MEDDPICC and SPIN sales methodology is necessary. If you have proven experience with them, even better.
• Self-motivated and self-driven
• Active curiosity
• Accountability
• Competitive spirit: you like to partake in friendly competition with your colleagues, but are fearless with competitors.
• Team spirit: We foster a good atmosphere within the team, and we believe we can always give each-other a boost.
• Excellent verbal and written communication skills to clearly convey information and engage effectively with clients and team members.
• English proficiency is mandatory.

Nice-to-haves:

• Experience in selling complex SaaS solutions
• Knowledge of another European language

Perks & Benefits

• Opportunity to travel to attend on-site events and meet your clients
• Remote-based contract with days at the office to connect with your team
• Private Health coverage
• Full access to the mental health platform nilo.health
• Full access to the learning platform Udemy
• Workcation: Work remotely from elsewhere than your home
• Company pension
• Parental leave

IDnow applies the principles of non-discrimination and equality: We strive to establish, maintain, and promote an open and inclusive recruitment process and working environment by respecting the principles of equal opportunities. Including but not limited to: sex, race or ethnic origin, religion or convictions, gender identity, citizenship, marital status, disability, age, or sexual orientation.