Compliance Officer

Job Title: Compliance Officer

Location: Cape Town

Role Overview

• Responsible for ensuring candidates meet all compliance, regulatory and contractual requirements before being placed with clients.
• Supports the Senior Compliance Officer with day-to-day compliance activities and escalates issues when required.
• Acts as a key point of contact between candidates, recruiters, external organisations and the Brand Sales team.

Key Responsibilities

• Verify professional registrations, eligibility to work and candidate compliance requirements.
• Manage candidate documentation, background checks, fitness-to-work requirements and mandatory training.
• Ensure appropriate professional indemnity cover is in place.
• Maintain accurate candidate records and compliance information on the CRM/ATS.
• Keep databases and documentation up to date and ensure all compliance activities are completed within agreed deadlines.
• Record all candidate and stakeholder communications accurately.
• Prepare and submit compliance reports within agreed timeframes.
• Identify, resolve and escalate compliance issues promptly.
• Communicate effectively with the Sales and Recruitment teams to support candidate placements.
• Assist with additional compliance-related tasks and support business objectives.

Experience & Skills Required

• Minimum 1 year’s experience in healthcare recruitment compliance.
• Experience working with CRM/ATS systems, ideally VDQ, Eclipse and/or Now We Comply.
• Strong written and verbal English communication skills.
• Good knowledge of MS Office and Adobe.
• Strong attention to detail and excellent organisational and time-management skills.
• Confident problem solver who can work independently and use initiative.
• Ability to work under pressure and manage multiple deadlines.
• Reliable, motivated, focused and goal-oriented.
• Strong team player with the ability to communicate effectively across departments.

Ideal Candidate
A highly organised and detail-focused healthcare recruitment compliance professional who understands regulatory requirements, is comfortable working to tight deadlines, maintains accurate records and can confidently manage candidate compliance from documentation through to placement.