Credit Controller

Job Title: Credit Controller

Company: ICG Medical: SA office

About Us:

ICG Medical is a renowned healthcare recruitment agency, specializing in providing healthcare professionals to a wide range of clients, including the NHS, private healthcare centers and mental health units. Under the ICG Medical umbrella, we have three distinctive brands: Cromwell Medical Staffing, Clinical24 and Green Staff Medical.

Job Overview:

ICG Medical is excited to offer an opportunity for a Credit Controller to join our team at our SA office, to support the UK Operations. As a Credit Controller, you will play a crucial role in managing and optimizing the financial aspects of our temporary contracts. Your responsibilities will encompass credit control, communication with debtors, invoice query and correction management, payment allocation, and resolution of financial discrepancies. The role aims to ensure the efficient management of accounts receivable and timely receipt of payments.

Key Responsibilities:

• Credit Control: Carry out credit control duties for ICGs temporary contracts, ensuring adherence to credit policies and procedures.

• Debtor Communication: Proactively contact debtors via telephone and email to establish payment dates, reasons for non or late payments, and address any issues that might impede payment.

• Invoice Progression: Send copies of invoices and account statements to debtors to facilitate the timely processing of invoices and receipt of payments.

• Payment Allocation: Accurately allocate payments and credit notes on the Navision Dynamics system as needed.

• Collaboration: Liaise with the payroll and sales teams to resolve invoice disputes, including rate differences and the accurate processing of hours for invoicing.

 • Aged Debtors Management: Manage the Aged Debtors list, monitoring overdue accounts and escalating issues as necessary.

• Reconciliation: Conduct reconciliations on accounts upon receiving payments to identify and resolve differences, under/overpayments, and self-billed accounts.

• DSO Reduction: Strive to reduce Days Sales Outstanding (DSO) for each client by securing timely payments for all invoices.

• Relationship Building: Develop rapport with debtors and maintain positive relationships to facilitate the prompt payment of invoices.

Skills & Experience required:

• A minimum of 2 years of experience working as a Credit Controller, with a strong focus on attention to detail and a proactive "can-do" attitude.

• Experience within a recruitment environment is highly advantageous but not essential.

• Advanced Excel skills and strong reconciliations skills

• Proficiency in financial software and systems, preferably Navision Dynamics.

• Strong communication and interpersonal skills to engage with debtors effectively.

• Adapt problem-solving and analytical abilities to investigate and resolve payment issues.

• Excellent organizational skills and the ability to manage multiple tasks and deadlines.

• A proactive and customer-focused approach to credit control.

• Ability to work well in a team and contribute to a positive working environment.

• Willingness to adapt and learn as part of a dynamic, growing company.

ICG Medical offers a dynamic work environment within a growing company and provides opportunities for career progression as the business expands. If you are an experienced Credit Controller with a strong attention to detail and a commitment to delivering results, we invite you to join our fantastic team and contribute to the success of ICG Medical.

Equal Opportunity Statement: ICG Medical is an equal opportunity employer and encourages candidates of all backgrounds to apply.