Onboarding Specialist

About ICG Medical: ICG Medical is a leading global healthcare recruitment firm specializing in the placement of nurses, midwives, and healthcare professionals. Our mission is to improve patient care through exceptional staffing solutions. At the heart of our organization are our core values: Openness, Family, and Passion. We pride ourselves on building meaningful relationships, fostering a collaborative work environment, and delivering outstanding service. ICG Medical operates through three specialized healthcare recruitment brands with offices across the UK, Ireland, India, South Africa, China, Philippines, Australia, Canada, and the USA.

Role: On-boarding Specialist (US)

Key Responsibilities

 Collaborate with recruiters and hiring managers to gather essential information about new hires and their roles.
 Develop and implement a comprehensive onboarding program tailored to the U.S. market and company culture.
 Prepare and distribute welcome materials including company policies, benefits information, and onboarding schedules.
 Ensure timely completion of all onboarding documentation and compliance with federal and state employment regulations.
 Maintain consistent communication with new hires throughout the onboarding process to address questions and provide support.
 Track onboarding progress and analyse data to identify areas for improvement.
 Work closely with HR and compliance teams to ensure a seamless onboarding experience.

Qualifications & Requirements
 1–2 years of experience in US onboarding, or a related field (recruitment experience is a plus).
 Proven ability to design and execute onboarding programs.
 Familiarity with U.S. employment laws and onboarding compliance requirements.
 Experience with Microsoft SharePoint is a plus.
 Excellent communication, interpersonal, and organizational skills.
 Strong attention to detail and ability to manage multiple priorities.
 Proficiency in Microsoft Office Suite and applicant tracking systems (ATS) is preferred.
 A passion for creating a welcoming and engaging onboarding experience.