Credit Controller

Job Title: Credit Controller

Location: Bellville, Cape Town

 

About the company: ICG Medical is a leading global healthcare recruiter with a focus on nurses (all specialities), midwives and home care/healthcare workers. Our company vision is to improve patient care. The DNA make up of our business stems from our core values: Open, Family and Passion. The business is made up of three recognised healthcare recruitment brands: Greenstaff Medical, Clinical24 and Cromwell Medical. Each deliver tailored solutions for our candidates and clients from our offices in the UK, Ireland, India, South Africa, China, Philippines, Australia, Canada and the USA with more office openings on the horizon.

 

Job Summary: As a Credit Controller, you will play a crucial role in managing and optimizing the financial aspects of our client ledgers. Your responsibilities will encompass credit control, reconciliation of client accounts; communication with debtors, invoice and statement management, payment allocation, and resolution of financial discrepancies. The role aims to ensure the efficient management of accounts receivable and timely receipt of payments.

 

Responsibilities:

· Credit Control: Carry out credit control duties for various client ledgers of ICG brands, ensuring adherence to credit policies and procedures.

· Reconciliation: Conduct reconciliations on accounts upon receiving payments to identify and resolve differences, under/overpayments, and self-billed accounts.

· Debtor Communication: Proactively contact debtors via telephone and email to establish payment dates, reasons for non or late payments, and address any issues that might impede payment.

· Invoice Progression: Send copies of invoices and account statements to debtors to facilitate the timely processing of invoices and receipt of payments.

· Payment Allocation: Accurately allocate payments and credit notes on the accounting software as needed.

· Collaboration: Liaise with the payroll and sales teams to resolve invoice disputes, including rate differences and the accurate processing of hours for invoicing.

· Aged Debtors Management: Manage the Aged Debtors list, monitoring overdue accounts and escalating issues as necessary.

· DSO Reduction: Strive to reduce Days Sales Outstanding (DSO) for each client by securing timely payments for all invoices.

· Relationship Building: Develop rapport with debtors and maintain positive relationships to facilitate the prompt payment of invoices.

Qualifications:

· A minimum of 6 years of experience working as a Credit Controller, with a strong focus on attention to detail and a proactive "can-do" attitude.

· Experience within a recruitment environment is highly advantageous but not essential.

· Advanced Excel capabilities with solid experience in PivotTables, VLOOKUPs, and confidently performing complex reconciliations.

· Proficiency in financial software and systems, preferably Microsoft Dynamics BC.

· Strong communication and interpersonal skills to engage with debtors effectively.

· Adapt problem-solving and analytical abilities to investigate and resolve payment issues.

· Proactively takes accountability and drives tasks to completion.

· Excellent organizational skills and the ability to manage multiple tasks and deadlines.

· A proactive and customer-focused approach to credit control.

· Ability to work well in a team and contribute to a positive working environment.

· Willingness to adapt and learn as part of a dynamic, growing company