Healthcare Recruiter - US International

Job Title: Healthcare Recruiter
Location: Gurugram, India

About ICG Medical:
ICG Medical is a leading global healthcare recruiter with a focus on nurses (all specialties), midwives, and home care/healthcare workers. Our company vision is to improve patient care. The DNA makeup of our business stems from our core values: Open, Family, and Passion. One of our main differentiators is that we care. We establish trusting relationships with our connections and each other. We have fun at work, and together we remain focused, grounded, and engaged in our service offering. The business is made up of three recognized healthcare recruitment brands that sit underneath the ICG Medical arm. each delivers tailored solutions for our candidates and clients from our offices in the UK, Ireland, India, South Africa, China, Philippines, Australia, Canada, and the USA with more office openings on the horizon.

Job Summary:
As a Healthcare Recruiter at Greenstaff Medical USA International, you will be integral to our recruitment process, focusing on sourcing and placing healthcare professionals across the United States. This role demands a proactive approach to managing the full recruitment lifecycle while ensuring superior customer service and accomplishing weekly and daily KPIs.

Responsibilities:

Recruitment of Healthcare Professionals

• Meet the needs of hospitals and healthcare providers across the USA
• Oversee the recruitment process for healthcare professionals, ensuring that the right candidates are selected to meet the staffing needs of hospitals across the US
• Employ various sourcing strategies to identify and attract top talent in the healthcare sector

Sourcing Process Management

• Develop and implement effective sourcing processes to ensure a seamless and efficient recruitment workflow
• Continuously assess and refine sourcing methods to improve the quality and speed of hires

Information Accuracy and Timely Fulfilment

• Gather and verify accurate information from candidates and hiring managers to ensure job requirements are clearly understood and that candidates are qualified and motivated
• Ensure accurate and updated information is captured in our internal ATS system, sales force.
• Fill open positions within established timelines, adhering to the predefined recruitment schedule and requirements

Professional Telephone Etiquette and Customer Care

• Maintain a high standard of telephone etiquette during interactions with candidates and clients
• Deliver exceptional customer service, addressing inquiries and concerns with professionalism and efficiency

Meeting Daily and weekly KPIs

• Meeting daily and weekly Key Performance Indicators (KPIs) is a crucial aspect of maintaining productivity, tracking progress, and achieving business goals
• Meet targets in line with deliverables candidate submissions, phone time, , quality of candidate, interviews and placements

Position Closure through Rigorous Follow-Ups

• Conduct thorough and consistent follow-ups to ensure the successful closure of open positions within the target hire dates
• Manage candidate interactions and updates to ensure a smooth recruitment process

Pipeline/Database Creation

• Create and maintain a comprehensive pipeline or database for managing healthcare professionals, particularly physicians, to streamline client management and recruitment efforts
• Utilize the database to track candidate status, manage relationships, and ensure efficient placement processes

Professional Candidate Interaction

• Engage with candidates in a professional, friendly, and courteous manner
• Offer support and guidance throughout the recruitment process to enhance the candidate experience

Team support and Collaboration

• Take charge of recruitment situations as needed, providing guidance and support to team members
• Interact well and professionally with all internal and external stakeholders
• Assist colleagues with complex issues or tasks, fostering a collaborative and supportive work environment
• Partner effectively with shared services departments, marketing, payroll, and HR to ensure a seamless process for candidates and clients

Qualifications:

• Excellent verbal and writing skills are a must.
• Committed to a high level of service delivery for clients and candidates.
• Grad/PG with a minimum of 1 Year of International Voice Process/International Recruitment experience may apply.
• Candidate should be ok to work in US shifts.
• Immigration/ Visa counselling experience is preferred.

ICG Medical offers a dynamic work environment within a growing company and provides opportunities for career progression as the business expands.