Junior Back Office Analyst

Who are we?

iBanFirst is a fast-growing European fintech that is revolutionizing international payments for SMEs. Founded in 2016, our platform empowers Small & Medium Multinationals (SMMs) to regain control over their payment operations: currency conversion (FX), international transactions, and foreign exchange risk management across 140 countries — quickly, transparently, and securely.

We make life easier for SMEs through an advanced technology platform (automation, APIs, AI…) combined with dedicated expertise, offering the best of both worlds: the agility of a SaaS solution and the reliability of a trusted partner.

By simplifying complexity, iBanFirst helps thousands of bold companies seize global business opportunities with peace of mind — delivering simplicity, transparency, and security.

Key figures

• 350+ employees across 14 offices in 11 European countries
• 30+ nationalities represented, average age: 32
• 10,000 corporate clients trust us
• €80M in revenue in 2025, with a target of around €100M in 2026
• Profitable for nearly two years
• Ranked for 7 consecutive years in the Financial Times FT1000, among the fastest-growing European companies
• An NPS of 87.5 — an exceptional score in our industry

A strong culture built around 4 core values

• Team First: The complexity of our industry demands collective intelligence. We prioritize cooperation, transparency, and knowledge sharing. Success is a team effort, and decisions are made together.
• Tenacity: We're transforming a challenging and highly regulated market. It requires endurance, fast learning, and resilience — qualities rooted in our entrepreneurial DNA.
• Transformation: Innovation is not a buzzword; it's a necessity in a constantly shifting and strategic sector. We innovate with intent: every technical, product, or organizational improvement is designed for real impact.
• Trust: Trust is the foundation of everything we build — with our clients and, above all, internally. It's driven by ownership, autonomy, and a shared commitment to transparency, rigor, and reliability.

Why join us?

• We operate at the heart of a strategic and fast-evolving sector: international payments for SMEs — a complex, high-potential market.
• We're driven by a meaningful mission: helping bold "Small & Medium Multinationals" succeed globally.
• Our platform integrates cutting-edge technologies (AI, automation…), making it an ideal playground to test, learn, and innovate continuously.
• You'll join an agile environment where your contributions have real, tangible impact from day one.
• iBanFirst is profitable and backed by long-term investors: Xavier Niel, Bpifrance, and Marlin Equity Partners.

Joining iBanFirst means joining a profitable, international, fast-growing company where you'll learn fast, take on real responsibilities, and grow alongside the business.

 

The Role

We are opening this position to support the continued growth of our Back Office team in Brussels. As our transaction volumes expand across Europe, we're looking for a rigorous, curious, and operationally-minded profile to join us and contribute to both our daily operations and our continuous improvement agenda.

Manager & Team

You will report to Marc Lippler, Head of Back Office — with iBanFirst for 6 years.

You'll be joining a small team based in our Brussels office (Avenue Louise, Ixelles), embedded in an international office of 25 people. You'll work closely with Finance, Compliance, Technology, and banking partners across Europe.

What will you do?

Our Back Office is the operational backbone of iBanFirst — responsible for the accurate processing, reconciliation, and control of all client transactions. As a Junior Back Office Analyst , you'll be hands-on from day one: processing payments, ensuring controls are met, troubleshooting issues, and contributing to the projects that will shape how we work tomorrow.

Task breakdown:

• 80% — Daily production & processing: Executing and controlling payment flows, FX settlements, and reconciliation
• 20% — Control & projects: Contributing to process improvement, automation, and data-driven monitoring

Key responsibilities:

Production:

• Execute and validate domestic and cross-border payments (SWIFT, SEPA, TARGET2, FPS, etc.) within SLAs and in line with client instructions
• Monitor and settle FX trades with our liquidity providers
• Perform daily cash reconciliation controls to guarantee proper safeguarding of client funds, in compliance with regulatory requirements
• Handle payment troubleshooting by communicating with banking partners via SWIFT and other channels
• Support the Front Office with operational expertise on payment issues
• Work closely with Finance, Compliance, Technology, and banking partners

Projects:

• Contribute to automation initiatives to streamline workflows and reduce manual workload
• Leverage data analytics to improve monitoring and strengthen controls
• Participate in building the most robust and scalable payment & FX platform on the market
• Bring ideas to improve existing processes — you're encouraged to be a force for proposals

Role Objectives

First 3 months:

• Get fully up to speed on our payment flows, tools, and internal processes
• Execute daily production tasks autonomously
• Understand the regulatory environment and why controls matter

First 6 months:

• Be a reliable, autonomous contributor to the team's daily operations
• Start identifying process improvement opportunities
• Contribute to at least one project or automation initiative

First 12 months:

• Have a measurable impact on at least one process or control improvement
• Be a trusted member of the team, with growing scope and responsibilities
• Understand the full Back Office ecosystem and its interactions with other functions

 

What do you bring?

Experience:

• A curious, driven, and detail-oriented profile with a genuine eagerness to learn and grow is more important to us than a specific background
• A previous experience in Back Office, reconciliation, operations, or financial services is a plus
• Knowledge of payment schemes (SWIFT, SEPA…) is equally a plus
• Above all, you are excited by iBanFirst's mission, values, and the complexity of international payments — and you want to be part of building something

Must-have skills:

• Hands-on and operational — you like rolling up your sleeves and getting things done
• Rigorous and structured — strong eye for detail, methodical in your approach
• Curious and proactive — you ask questions, dig into problems, and don't wait to be told
• Data-driven — you're comfortable with numbers and interested in using data to improve how things work
• Resilient — at ease in a fast-paced environment where priorities can shift
• Open and adaptable — comfortable in a multicultural, international team
• Fluent in English (working language); French and/or Dutch is a plus
• Brussels-based or willing to commute — 4 days a week in the office is expected

Nice to have:

• Knowledge of SWIFT formats or payment schemes (SEPA, TARGET2, FPS…)
• Familiarity with data tools (SQL, Power BI, Metabase)
• Interest in automation and process improvement

 

What do we offer?

• Permanent contract
• Office location: Brussels, Avenue Louise (Ixelles)

Why this is a great opportunity:

• Work at the technical heart of a fast-growing European fintech — Back Office here is not just operational, it's strategic
• Real complexity from day one — far beyond file processing; you'll work on genuine payment and FX challenges
• Room to grow — flat hierarchy, direct access to leadership, real ownership of your work as you progress
• Fast learning environment — you'll develop expertise in payments, FX, and financial operations in a truly international context
• Be a force for change — ideas are welcome, and you'll have the space to improve what exists

Compensation & Benefits:

• Base salary: ~€38,000 to 45,000 gross annual
• 13th month + 92% of June salary (double holiday pay)
• 100% public transport reimbursement
• Meal vouchers — €6.91 per working day
• Eco-vouchers — €250/year
• AXA group health insurance
• Pension plan
• Phone subscription
• Monthly allowance
• Gym pass
• Participation in company-wide events, team offsites, and social activities

Recruitment Process

1. Introduction call with Malorie Petitjean (Talent Acquisition Specialist)— 30 minutes – remote (video) — Purpose: General fit, motivation, salary expectations, availability

2. Interview with Marc Lippler (Head of Back Office) — 1 hour – in-person (Brussels) — Purpose: Operational mindset, technical knowledge, team fit, curiosity and drive

3. Peer interview with a team member — 30–45 minutes – in-person or remote — Purpose: Day-to-day fit, culture, informal team introduction