Team Manager - Institutional clients Luxembourg

iBanFirst is hiring a dynamic, results-driven, and highly motivated Team Manager Institutional Clients to support and grow our expansion into Luxembourg. This is a unique opportunity to join a fast-growing fintech scale-up and take ownership of daily operations, client onboarding, and commercial execution in one of Europe’s most important financial hubs.

We are looking for a hands-on professional with 6–8 years of experience in financial services, fund administration, or fintech, who thrives in fast-paced environments and is ready to combine operational leadership with direct client acquisition contribution. If you have a can-do mentality, are eager to grow into broader leadership, and want to make a real impact, we’d love to hear from you.

 

What will you do:

Market Execution & Operations

• Drive the execution of iBanFirst’s go-to-market strategy in Luxembourg.
• Lead and continuously improve client onboarding, support, and account management processes for institutional clients.
• Coordinate day-to-day operations with local sales representatives, compliance & global back-office teams.

Client Management & Business Growth

• Lead business development by actively contributing to institutional client acquisition and relationship management.
• Be the face in market, representing the company in media & industry events.
• Ensure a high standard of client service and smooth delivery of solutions.

Team Contribution & Leadership

• Act as a player-coach: contribute directly to client work while also coaching and supporting junior team members.
• Build a culture of energy, accountability, and problem-solving.
• Work closely with the Regional Sales Director and other country teams to align efforts across Europe.

Market & Partnerships

• Develop working relationships with fund administrators, corporate service providers, and institutional clients.
• Identify opportunities for operational partnerships that can accelerate growth.
• Stay on top of market trends and regulatory developments.

 

What do you bring:

• 6–8 years of relevant experience in financial services, fintech, FX, or fund/corporate services.
• Some experience working with alternative investment funds, private equity, venture capital, real estate funds, or securitization vehicles.
• Network within the Luxembourg financial ecosystem, preferrable with corporate service providers such as Vistra, IQ-EQ, Intertrust and / or family offices.
• Hands-on track record in operations management, client onboarding, or institutional account management.
• Strong communication skills and ability to work directly with institutional clients.
• High energy, entrepreneurial mindset, and the ability to balance strategy with execution.
• Experience working in scale-up or fast-growing environments is a plus.
• Fluency in English and French; German is an advantage.
• Based in Luxembourg or willing to relocate.

 

What do we offer:

• A unique opportunity to take ownership of operations and institutional client success in a new growth market.
• A fast-growing, innovative fintech scale-up with strong backing.
• Direct exposure to institutional clients and cross-border financial services.
• A collaborative, international team with a flat hierarchy.
• Competitive compensation and career growth opportunities.

 

Who we are:

iBanFirst is a fast-growing European fintech that is revolutionizing international payments for SMEs. Founded in 2016, our platform empowers Small & Medium Multinationals (SMMs) and institutional clients an alternative to traditional banking for cross-border payments to regain control over their payment operations: currency conversion (FX), international transactions, and foreign exchange risk management across 140 countries — quickly, transparently, and securely. 

With a focus on innovation and customer-centric solutions, we empower businesses with fast, secure, and cost-effective multi-currency transactions. Since our founding, we have expanded across Europe, operating in 10 countries with a strong growth trajectory.

Now, we are bringing our expertise to the institutional market in Luxembourg, offering tailored financial solutions for alternative investment funds, corporate service providers, and fund administrators. Join us and be part of the next phase of our growth journey!

We make life easier for SMMs through an advanced technology platform (automation, APIs, AI…) combined with dedicated expertise, offering the best of both worlds: the agility of a SaaS solution and the reliability of a trusted partner. 

By simplifying complexity, iBanFirst helps thousands of bold companies seize global business opportunities with peace of mind — delivering simplicity, transparency, and security. 

 

Key figures 

• 350+ employees across 13 offices in 10 European countries 
• 30+ nationalities represented, average age: 32 
• 10,000 corporate clients trust us 
• €65M in revenue in 2024, with a target of around €85M in 2025 
• Profitable for nearly two years 
• Ranked for 6 consecutive years in the Financial Times FT1000, among the fastest-growing European companies 
• An NPS of 87.5 — an exceptional score in our industry that reflects enthusiastic client feedback on the simplicity, speed, and quality of our service 

 

A strong culture built around 4 core values 

Team First : The complexity of our industry demands collective intelligence. We prioritize cooperation, transparency, and knowledge sharing. Success is a team effort, and decisions are made together.

Tenacity : We’re transforming a challenging and highly regulated market. It requires endurance, fast learning, and resilience — qualities rooted in our entrepreneurial DNA. 

Transformation : Innovation is not a buzzword; it’s a necessity in a constantly shifting and strategic sector. We innovate with intent: every technical, product, or organizational improvement is designed for real impact. 

Trust : Trust is the foundation of everything we build — with our clients and, above all, internally. It’s driven by ownership, autonomy, and a shared commitment to transparency, rigor, and reliability. 

 

Why join us? 

• We operate at the heart of a strategic and fast-evolving sector: international payments for SMEs — a complex, high-potential market. 
• We’re driven by a meaningful mission: helping bold “Small & Medium Multinationals” succeed globally. 
• Our platform integrates cutting-edge technologies (AI, automation…), making it an ideal playground to test, learn, and innovate continuously. 
• You’ll join an agile environment where your expertise has tangible impact, working alongside talent from top financial institutions. 
• iBanFirst is profitable and backed by long-term investors: 
• Xavier Niel and Bpifrance, historical shareholders, have supported and trusted us from the beginning 
• In 2021, the entry of Marlin Equity Partners marked a new chapter in our international ambitions 

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