Back Office Specialist

To reinforce our Back Office team, we are looking for a new team member to join us full-time.

Our Back Office is responsible for the accurate processing, reconciliation, and control of client transactions. We are committed to delivering flawless reconciliation, safeguarding client funds, and managing liquidity efficiently across multiple currencies. As the first line of defense in issue resolution, we act swiftly to troubleshoot and resolve operational incidents. Most importantly, we are a key part of delivering a seamless client experience while rigorously fulfilling all our regulatory obligations.

 

What will you do:

In our team, you will take the role of a Back Office Specialist and will be responsible for:

Production:

• Payment processing : execute and validate domestic cross-border payments (SWIFT, SEPA, TARGET2, FPS, etc.) within SLAs and in line with client instructions
• FX Settlement : Monitor and settle FX trades with our liquidity providers
• Cash Reconciliation : Perform daily controls to guarantee iBanFirst' clients funds are properly accounted for
• Be a key player in guaranteeing safeguarding of our client funds, ensuring full compliance with regulatory requirements
• Handle payment troubleshooting by communicating with partners via SWIFT and other channels.
• Support the Front Office and provide operational expertise on payment issues
• Closely work with Finance, Compliance, Technical departments and banking partners

Projects:

• Drive operational excellence by combining hands-on production support with strategic project ownership.
• Lead automation projects to streamline workflows and reduce manual workload.
• Leverage data analytics to improve monitoring, strengthen controls, and optimize process efficiency.
• Contribute to building the most robust and scalable payment & FX platform on the market 

 

What do you bring:

• ideally 2+ years of experience in a similar field
• Able to work in the Brussels office on a regular basis
• Fluent in English, French and /or Dutch is a plus
• Tenacious with a strong work ethic
• Thrive in a fast paced environment
• Good communication skills and a strong eye for details
• Reliable with excellent communication skills
• Strong data drive
• Knowledge of SWIFT formats and payment schemes is a plus

You have a passion for numbers and genuine interest in the financial industry.. With a curious and proactive mindset, you see it as a challenge -and an opportunity- to deep dive into our technology and contribute to the continuous optimisation of financial operations  within iBanFirst.

 

What do we offer:

• Salary : 38 – 45k € year brutto
• Perks : meal vouchers, eco-vouchers, group health insurance, pension plan, phone subscription, monthly allowance, public transport, gym pass
• Various missions and projects in an innovative and thriving industry (fintech)
• Fast learning environment and possibility to take responsibilities

A great, professional, and international team with a flat hierarchy and regular global and internal  events

 

Recruitment process: 

• Introduction call with HR - Christine Herzig
• Interview with the hiring manager - Marc Lippler
• Peer meeting with a team member
• Executive interview with COO - Julien Molez

 

Who we are:

iBanFirst is a fast-growing European fintech that is revolutionizing international payments for SMEs. Founded in 2016, our platform empowers Small & Medium Multinationals (SMMs) to regain control over their payment operations: currency conversion (FX), international transactions, and foreign exchange risk management across 140 countries — quickly, transparently, and securely. 

We make life easier for SMEs through an advanced technology platform (automation, APIs, AI…) combined with dedicated expertise, offering the best of both worlds: the agility of a SaaS solution and the reliability of a trusted partner. 

By simplifying complexity, iBanFirst helps thousands of bold companies seize global business opportunities with peace of mind — delivering simplicity, transparency, and security. 

 

Key figures 

• 350+ employees across 13 offices in 10 European countries 
• 30+ nationalities represented, average age: 32 
• 10,000 corporate clients trust us 
• €65M in revenue in 2024, with a target of around €85M in 2025 
• Profitable for nearly two years 
• Ranked for 6 consecutive years in the Financial Times FT1000, among the fastest-growing European companies 
• An NPS of 87.5 — an exceptional score in our industry that reflects enthusiastic client feedback on the simplicity, speed, and quality of our service 

 

A strong culture built around 4 core values 

Team First : The complexity of our industry demands collective intelligence. We prioritize cooperation, transparency, and knowledge sharing. Success is a team effort, and decisions are made together.

Tenacity : We’re transforming a challenging and highly regulated market. It requires endurance, fast learning, and resilience — qualities rooted in our entrepreneurial DNA. 

Transformation : Innovation is not a buzzword; it’s a necessity in a constantly shifting and strategic sector. We innovate with intent: every technical, product, or organizational improvement is designed for real impact. 

Trust : Trust is the foundation of everything we build — with our clients and, above all, internally. It’s driven by ownership, autonomy, and a shared commitment to transparency, rigor, and reliability. 

 

Why join us? 

• We operate at the heart of a strategic and fast-evolving sector: international payments for SMEs — a complex, high-potential market. 
• We’re driven by a meaningful mission: helping bold “Small & Medium Multinationals” succeed globally. 
• Our platform integrates cutting-edge technologies (AI, automation…), making it an ideal playground to test, learn, and innovate continuously. 
• You’ll join an agile environment where your expertise has tangible impact, working alongside talent from top financial institutions. 
• iBanFirst is profitable and backed by long-term investors: 
• Xavier Niel and Bpifrance, historical shareholders, have supported and trusted us from the beginning 
• In 2021, the entry of Marlin Equity Partners marked a new chapter in our international ambitions 

 

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