Regulatory Operations Analyst

Regulatory Operations Analyst

 

Who we are

In less than 10 years, iBanFirst has established itself as a trusted partner for small and medium-sized businesses (SMBs) operating across borders.
iBanFirst provides a next-generation cross-border payment experience that combines a powerful platform and the support of the best FX experts. Executives and finance teams have direct access to currency markets. They can hold, collect and send funds in over 30 currencies.
With more than 350 employees across 10 countries in Europe, the company processes more than 2 billion euros worth of transactions monthly. As a regulated payment institution, iBanFirst is authorized to operate throughout the European Union.

 

Recruitment Context

This is a newly created role, reflecting the increasing volume of official requests from French and European countries. These range from tax seizures to legal investigations or fraud cases, and we need a dedicated person to handle them operationally.
Depending on your appetite and skills, the scope of your role may be expanded to include related internal projects — this is a full-time position with high potential for growth and ownership.

 

Manager & Team

You will report directly to Yoann Jagorel (🎥 Watch his video on Welcome To The Jungle), who joined iBanFirst in 2018 and currently leads two operational teams (KYC & Transaction Monitoring) comprising 14 people.
This position is part of the Operations Department (under the COO) and will collaborate regularly with people based across Paris, London, Romania, and Bulgaria .

 

Job Description

iBanFirst is operating its services of payments and FX solutions for ~10k corporate clients, mostly SME (small and medium businesses), in 10 different countries. Given that scale, it is critical that we operate smoothly and reactively with all authorities of these different countries for any procedure that could concern some of our clients (seizure, dissolutions & liquidations, safeguarding procedures, communication rights requisitions).

This position is critical since it guarantees that iBanFirst complies with all expectations of authorities both in terms of quality and timing and that by doing so is not exposed to possible sanctions. Thus, you will get an effective overview of all requests that a financial entity can be dealing with, providing a great opportunity to work in the financial legal risk management.

 

What you will do

• Develop a network with all appropriate authorities in countries where iBanFirst operates to set up an efficient collection process of all cases issued by these authorities that concern iBanFirst and its clients.
• Responsible for coordinating the response and managing the consequences of the authorities' requisitions: both internally with various departments (Sales, Due Diligence, Settlement, Compliance) and externally with the dedicated authorities (police, notaries, lawyers, bailiffs, tax office, etc.)
• Be the value chain owner of the authorities’ case process, which means you will be constantly improving and documenting the process but also sharing its performance with iBanFirst stakeholders.
• Perform constant watch to identify new requirements from authorities to anticipate any change in your scope
• Maintain and update the fraud registry at iBanFirst

Time breakdown (estimates):

• 50%: Handling government seizures and tax-related cases
• 30%: Managing fraud-related matters and partner requests
• 20%: Process improvements, documentation, automation projects (if interested)

 

Role Objectives

• 3 months: Take ownership of current legal requests; maintain the fraud registry; understand key stakeholders and tools
• 6 months: Document and optimize existing procedures; ensure timely and compliant replies to all requests
• 12 months: Launch or co-lead internal improvement projects (e.g., automation, reporting); build a scalable model for handling legal inquiries

 

📊Key KPIs:

• No delays or errors in tax seizure responses (which could lead to financial penalties)
• Timely and accurate replies to external partner and authority requests
• Quality and completeness of internal documentation and process tracking

 

What do you bring

• Fluent/native French (oral + written) and professional English proficiency
• Background in business or legal education with a strong interest in legal risk (criminal or administrative law is a plus)
• A first experience in an operations, compliance, or legal role, ideally within a financial environment (bank, fintech, insurer, asset manager) 
• Familiarity with regulatory topics (e.g., PSD2, Ficoba, AML)
• Rigor, autonomy, and a structured approach
• Strong interpersonal skills: not afraid of calling a tax officer, discussing with internal teams, or challenging a process
• A proactive mindset: you like building from scratch and improving what already exists

 

What do we offer

Contract: Full-time, CDI
Location: Paris (offices near l’Arc de Triomphe)
Hybrid work: 2 days of remote work per week

Benefits:

• Swile meal card – €8/day (50% paid by iBanFirst)
• Transportation allowance – 50%
• Alan premium health insurance
• Gymlib membership
• RTT (extra paid leave days)
• Parental leave policy
• Showers available in the office (for sporty people!)
• Frequent events: offsites, summer and Christmas parties, clubs & more

Why join us?

• Be at the heart of legal & operational risk management in a leading fintech
• Define your scope and build a process from scratch
• International, ambitious, people-first company
• Strong growth opportunities – this role could evolve into a full department

 

Recruitment Process

1. Screening call with Malorie (Talent Acquisition Specialist)
   30 minutes – Remote (video)
   General fit, motivation, availability
2. Interview with Yoann (Due Diligence Manager)
   1h – Remote or in-person
   Role-specific skills, team collaboration
3. Interview with Thibault (Team Lead Transaction Monitoring) & Clément (Head of Anti-Financial Crime)
   1h – Remote
   Strategic fit, alignment with iBanFirst’s mission