Technical Product(ion) Manager/Customer Solutions Engineer (f/m/d)

Hi there! Thanks for stopping by  👋

Are you passionate about tackling climate change? Eager to make a real impact on the environment? Well, look no further - you’re in the perfect place!

We are looking for a strong believer in climate action to help our diverse team to successfully manufacture and implement our ceramic resistance heaters which can fully replace fossil fuel flames. As the Technical Product(ion) Manager/Customer Solutions Engineer on our team, you will bring expertise to our team in implementation and production. You will be part of our core engineering team to install and commission heaters at customers, build up a first manufacturing line and improve our designs. 

Responsibilities:

• Customer applications/pilot installations (support of assembly, workshop testing, installation, commissioning & trouble shooting at customer site).
• From MVP to production (Buildup of a ceramic R&D production line, process engineering, process testing, cost optimization).
• Product improvements (making it producible, cost optimization, implementation of improvements and learnings).
• Collaborate with customers, external project partners and suppliers.
• Support technical development with curiosity, creativity and experience.
• Develop new ways to do things, research existing knowledge and discuss with the team.

What you’ll be doing:

Within 1 month, you will:

• Get to know the team, priorities, and ways of working.
• Understand customer requirements, product capabilities, and both technical and commercial objectives.
• Go to customers with someone from the team

Within 3 months, you will:

• Go alone to customers.
• Run the first tries of our R&D production line.

Within 6 months, you will:

• Have developed a manufacturing roadmap and start the implementation.
• Be fully integrated into our development process and drive the commercialization.
• Bringing in new manufacturing methods and ways to significantly improve performance and costs.

What you’ll bring to the team:

• Degree in Mechanical Engineering, Production Engineering, or a related field.
• Strong technical knowledge and practical skills.
• Excellent oral and written communication skills in English.
• Ability to work independently.

Even better if you have:

• Hands-on experience in production.
• Apprenticeship as a mechanic or in a similar field.

** Please note that this role is structured as fully on-site in Offenburg, Germany. **

We understand that there's more to a person than what's on their CV. If you're unsure whether you have the right profile for the role… go ahead and hit the 'Apply' button and give it a try!

What's in it for you?

Working at HyperHeat

• We’re a climate tech startup. You’ll join us in our mission to fight climate change and make a real difference!
• You’ll learn all about our company, our story, our team, and our workflow, and you will receive comprehensive practical onboarding.
• We’re a small, close-knit crew that values teamwork, open chats, and a flat structure. You’ll work closely directly with the founders.
• We’re all about growth and learning, so we keep feedback positive and helpful.
• The team is led by supportive and approachable managers who recognize and reward your work.
• You’ll be part of a team that likes to work together, help each other, share insights and achieve success.
• We value everyone’s voice, with scheduled 1:1 and team calls to keep things running smoothly.
• We speak English here, so everyone’s on the same page and can communicate smoothly.

And some benefits to keep you happy:

• Opportunity for rapid professional growth and hands-on experience in a climate startup environment.
• Flexible working hours and remote work options tailored to your lifestyle.
• 30 days of annual leave for optimal, well-charged batteries.
• Annual Christmas dinner hosted by the founders.
• Laptop and accessories provided based on your preferences.
• Regular team-building activities.
• Access to a mental health support program.

Who we are:

Hyperheat is a young Climate Tech start-up with experienced founders and the goal of developing a renewable heat solution for energy-intensive industries. Basic industrial products, such as steel, cement, chemicals, glass, and paper, form the material basis of modern societies. However, the heat demand for their production is responsible for around 20% of human CO2 emissions (or 7,5 Gt CO2 each year) due to burning fossil fuels — therefore, it is one of the last major sectors without attractive, sustainable decarbonization solutions yet.

Hyperheat's products will provide a complete temperature range of up to 2000°C, making it a replacement for almost every gas burner in the industry. Our solution will be more cost-effective than the fossil state of the art, contributing to a new basis for global prosperity. At the heart of the development is a durable and cost-effective electric heater that can provide industrial process heat 24/7 from PV and wind power when combined with thermal storage.

Hiring Process

• Screening Interview with a team member (online call).
• Job Interview with the hiring manager (online call).
• Completion of a relevant take-home task to simulate actual work.
• Homework Interview (online call).
• Skill & Team interview with the team members (on-site at our office).
• Reference check involving two provided references.

At HyperHeat, we care deeply about inclusive working practices and diverse teams, so we particularly encourage applications from different under-represented demographics. If you’d prefer to work part-time or as a job-share, we’ll facilitate this wherever we can – whether to help you meet other commitments or to help you strike a great work-life balance. You're encouraged to apply even if your experience doesn't precisely match the job description.

Note: We currently do not offer visa sponsorships, so you already need a valid work visa for the EU to apply.