HSO IND - Senior Technical Architect - Microsoft Dynamics 365 CE

Job Description: Senior Technical Architect - Microsoft Dynamics 365 CE (Global Delivery for HSO Germany)

Role Overview:
We are looking for an experienced Technical Architect to join our HSO India team, specifically dedicated to supporting enterprise projects for HSO Germany. In this pivotal role, you will act as a bridge between technical requirements and business solutions. You will not only design and develop high-end Dynamics 365 Customer Engagement (CE) solutions but also provide architectural leadership, ensuring scalability, performance, and adherence to best practices.

Key Responsibilities:

• Solution Architecture & Design:
• Lead the technical design of complex D365 CE solutions, including architecture definition, data modeling, and integration strategies.
• Translate business requirements into scalable technical specifications, focusing on the AEC (Architecture, Engineering, Construction) and Legal industries.
• Define and enforce governance regarding Dataverse security roles, field-level security, and environment management.
• Development & Implementation:
• Hands-on development using Plugins, Custom APIs, JavaScript/TypeScript, Power Automate, and Power Apps (Model-driven & Canvas).
• Implement complex integrations using Azure services (Azure Functions, Logic Apps, Service Bus) and third-party APIs.
• Extend core functionalities ensuring high code quality and performance.
• DevOps & Quality Assurance:
• Manage the Application Lifecycle Management (ALM) process.
• Configure and maintain build and release pipelines (CI/CD) using Azure DevOps.
• Enforce coding standards and conduct in-depth code reviews to mentor junior developers and ensure maintainable code.
• Advisory & Collaboration:
• Work closely with HSO Germany consultants and clients to deliver high-quality services.
• Advise customers proactively on industry best practices and Microsoft roadmap updates.
• Participate in pre-sales activities, assisting with technical estimates and Proof of Concepts (PoCs).

Required Technical Skills:

• Experience: 10+ years in Microsoft Dynamics CRM / D365 CE, with at least 2+ years in an Architect or Tech Lead role.
• Core Tech: Deep expertise in D365 CE Customization, Configuration, and the Power Platform.
• Coding: Advanced proficiency in C# (.NET), JavaScript/TypeScript, Client-side scripting, and PCF (Power Component Framework).
• Azure Integration: Strong experience with Azure Functions, Azure Logic Apps, and Azure Service Bus.
• DevOps: Solid experience with GIT version control and Azure DevOps (Pipelines, Boards).
• Data: Understanding of ETL processes (Azure Data Factory / SSIS) and data migration strategies.

Desirable Skills (Nice to have):

• Experience with Power Pages (Portals) and Power BI Reporting/Dashboards.
• Domain knowledge in AEC (Architecture, Engineering, Construction) or Legal industries.
• Microsoft Certifications (e.g., PL-400, PL-600, MB-210/220/230/240).

Soft Skills & Professional Attributes:

• Communication: Excellent command of English (Written & Spoken) is mandatory for collaboration with German teams and international clients.
• Mentorship: Ability to guide junior team members and provide constructive feedback.
• Consulting Mindset: Ability to balance technical excellence with business value; representing HSO professionally at all times.
• Problem Solver: Strong analytical skills to troubleshoot complex issues effectively.