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New Business & Partnerships Analyst

Bogota, Colombia

HERE YOU REALLY MAKE AN IMPACT: YOUR CAREER, PEOPLE, THE WORLD

Hotmart is a global technology company, leader in digital business and protagonist in the Creator Economy. Based in the Netherlands, our team of Troopers - as we affectionately call our employees - is spread across seven countries.

Our way of working is to develop talents while generating a positive impact on the world. To achieve this, we use technology to enable people to transform their knowledge into successful businesses and we work with Autonomy, Freedom and “Love”, to always remember to nurture sincere relationships and care about the people around us.

We form a multiplatform ecosystem that drives the Creator Economy market and generates global impact, fulfilling our mission of encouraging people to share their knowledge to win the world by creating, selling and scaling their digital business.

Responsible for building strong relationships with customers, ensuring their satisfaction, and fostering their growth within our company while identifying and developing new business opportunities.

Responsibilities

  • Customer Management: Guide customers through their adoption process and ensure their success with our products/services;
  • Retention Strategies: Implement actions to maximize customer retention and satisfaction;
  • Opportunity Identification: Analyze customer behavior to detect new needs and propose solutions;
  • Business Expansion: Identify and close new business opportunities with existing and potential customers;
  • Internal Collaboration: Work closely with sales, marketing, and product teams to optimize the customer experience;
  • Analysis & Reporting: Monitor key customer success and business growth metrics.

Requirements

  • Previous experience in Customer Success, Sales, or Business Development;
  • Excellent communication and negotiation skills;
  • Results-driven mindset with a strong focus on customer satisfaction;
  • Analytical and strategic thinking to identify growth opportunities;
  • Experience with CRM tools (optional).

COME TO HOTMART

Being part of our team is waking up every day with the certainty that the world is small for the size of the impact we can generate.

Come to Hotmart and fall in love for transforming: you, your career, the world!

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Please note by agreeing to engage with Hotmart Company’s recruiting process, you are aware of the collection and use of your candidate information.

To learn how we collect and use your personal information, please visit our Privacy Policy 

Hotmart | D&I - Recruiting questionnaire (Brazil)

Diversidade e Inclusão

A Hotmart Co. sempre se preocupou em construir uma cultura diversa e inclusiva, algo que está sendo potencializado com nosso programa de Diversidade & Inclusão. Para que possamos seguir este caminho e mapear nossos futuros talentos, gostaríamos de contar com a sua colaboração para responder algumas perguntas relacionadas à: origem racial ou étnica, gênero, orientação afetivo-sexual e deficiência. 

Saiba que o fornecimento dessas informações à Hotmart Co. é totalmente voluntário, ou seja, você não tem obrigação em fornecê-las e isso não influenciará, em nenhum momento e de nenhuma maneira, na sua candidatura. 

Caso opte em contribuir com essas informações, vamos usá-las para:

  • Melhorar nossas iniciativas de Diversidade e Inclusão;
  • Ajudar a Hotmart Co. a garantir a equidade nas oportunidades de emprego;
  • Cumprir as leis e regulamentações aplicáveis.

Não se preocupe! Os dados serão tratados de forma confidencial.

Seus dados serão usados apenas para avaliação em processos seletivos e bancos de talentos Hotmart Co. e Greenhouse. Declaro que li e entendi a Política de Privacidade da Hotmart Co. e da Greenhouse!

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