Deal Desk Manager

HiveMQ empowers businesses to unlock the full potential of their data with the most trusted edge-to-cloud IoT data streaming platform. Built on MQTT’s publish/subscribe architecture for seamless and flexible integration across operational technology (OT) assets and information technology (IT) applications, HiveMQ ensures businesses can efficiently connect, stream, and govern their data in real-time.

With a focus on reliability, scalability, and security, HiveMQ helps organizations get their data AI-ready—enabling advanced analytics, predictive maintenance, and digital transformation. Leading brands like Audi, BMW, Liberty Global, Mercedes-Benz, Siemens, and Eli Lilly trust HiveMQ to modernize their operations, accelerate innovation, and create smarter, data-driven experiences.

The company was founded in 2012 and is headquartered in Landshut, Germany, with offices across the globe.

HiveMQ’s Vision for this role

HiveMQ  is seeking an analytical, detail-oriented, and collaborative Deal Desk Manager to lead and scale our deal desk function. This person will act as a strategic partner to Sales, Finance, Legal, and Product, helping to structure complex deals, ensure commercial compliance, and drive operational efficiency throughout the deal lifecycle.

The ideal candidate brings a strong mix of commercial acumen, process rigor, and cross-functional collaboration skills, and thrives in a fast-paced, high-growth environment.

Key Responsibilities

Deal Structuring & Support

• Serve as a trusted advisor to Sales on pricing, discounting, commercial terms, and deal structuring for strategic and non-standard deals.
• Ensure alignment with pricing strategy, revenue recognition policies, and margin goals.
• Review and approve non-standard terms, partnering with Legal, Finance, and Product as needed.
• Maintain a high level of responsiveness to support fast-moving deal cycles.

Operational Governance & Compliance

• Enforce deal desk policies and approval workflows to ensure compliance with company standards and internal controls.
• Document deal exceptions and track trends for executive visibility and process improvement.
• Ensure accuracy in CPQ, Salesforce, and contract documentation before signature.

Process Optimization

• Continuously improve deal desk processes to increase speed, reduce friction, and enhance transparency for Sales and cross-functional partners.
• Maintain and optimize templates, playbooks, and commercial policies.
• Identify bottlenecks and implement scalable solutions through automation, documentation, or tooling.

Analytics & Reporting

• Provide insights to support pricing strategy, quota planning, and forecast accuracy.
• Collaborate with RevOps and Sales Leadership to develop dashboards that measure deal performance and deal desk impact.

Cross-Functional Collaboration

• Partner with Legal, Finance, Product, and Customer Success to ensure commercial consistency across customer engagements.
• Provide feedback loops to Product and Pricing teams based on deal trends and customer objections.
• Act as the single point of contact for escalations related to deal execution.

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Informations about our job advertisements

Job advertisements of HiveMQ GmbH are always directed at female, male and various applicants, regardless of age, gender, religion, sexual identity, disability, race, ethnic origin, world view, etc. The selection of a candidate is exclusively based on qualifications. For organisational reasons, we cannot return application documents and cannot reimburse any expenses that you incur during the application process.