Deal Desk Manager

HiveMQ is the Industrial AI Platform helping enterprises move from connected devices to intelligent operations. Built on the MQTT standard and a distributed edge-to-cloud architecture, HiveMQ connects and governs industrial data in real time, enabling global leaders like Audi, BMW, Eli Lilly, and Siemens to operationalize AI and drive innovation at scale.

At HiveMQ, our culture is Effortless → Empowered → Relentless. We make the complex simple, act with confidence and ownership, and never stop pushing the boundaries of what’s possible. Join us to power the future of intelligent industry.

HiveMQ’s Vision for this role

HiveMQ  is seeking an analytical, detail-oriented, and collaborative Deal Desk Manager to lead and scale our deal desk function. This person will act as a strategic partner to Sales, Finance, Legal, and Product, helping to structure complex deals, ensure commercial compliance, and drive operational efficiency throughout the deal lifecycle.

The ideal candidate brings a strong mix of commercial acumen, process rigor, and cross-functional collaboration skills, and thrives in a fast-paced, high-growth environment.

Key Responsibilities

Deal Structuring & Support

• Serve as a trusted advisor to Sales on pricing, discounting, commercial terms, and deal structuring for strategic and non-standard deals.
• Ensure alignment with pricing strategy, revenue recognition policies, and margin goals.
• Review and approve non-standard terms, partnering with Legal, Finance, and Product as needed.
• Maintain a high level of responsiveness to support fast-moving deal cycles.

Operational Governance & Compliance

• Enforce deal desk policies and approval workflows to ensure compliance with company standards and internal controls.
• Document deal exceptions and track trends for executive visibility and process improvement.
• Ensure accuracy in CPQ, Salesforce, and contract documentation before signature.

Process Optimization

• Continuously improve deal desk processes to increase speed, reduce friction, and enhance transparency for Sales and cross-functional partners.
• Maintain and optimize templates, playbooks, and commercial policies.
• Identify bottlenecks and implement scalable solutions through automation, documentation, or tooling.

Analytics & Reporting

• Provide insights to support pricing strategy, quota planning, and forecast accuracy.
• Collaborate with RevOps and Sales Leadership to develop dashboards that measure deal performance and deal desk impact.

Cross-Functional Collaboration

• Partner with Legal, Finance, Product, and Customer Success to ensure commercial consistency across customer engagements.
• Provide feedback loops to Product and Pricing teams based on deal trends and customer objections.
• Act as the single point of contact for escalations related to deal execution.

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Informations about our job advertisements

Job advertisements of HiveMQ GmbH are always directed at female, male and various applicants, regardless of age, gender, religion, sexual identity, disability, race, ethnic origin, world view, etc. The selection of a candidate is exclusively based on qualifications. For organisational reasons, we cannot return application documents and cannot reimburse any expenses that you incur during the application process.