Head of Clinical Governance

POSITION: Permanent, Full/Part Time (minimum of 3 days per week)

LOCATION: Fully remote 

SALARY: Competitive depending on experience

 

United by our vision. Leading with empathy. Pioneers in curiosity.

Healios exists to bring exceptional healthcare to anyone, anytime, anywhere.  By digitising entire clinical pathways, we enable children, adults and their family members to receive and seamlessly transition between clinical services from the comfort of their home. 

Innovation is at the heart of what we do as we strive to be the leading provider of neurodevelopmental and associated mental health services.  You can find out more about us by clicking here!

Healios is all about helping families feel better and that includes our own families too, which is why we embrace diversity in all its forms and offer unparalleled flexibility for our employees. For more information on what it’s like to be a Healios employee, and our hiring processes, take a look at our Notion page. 

“Great minds don’t think alike” 

From our talented tech teams to our standout clinical expertise, we’re bringing great minds together to build more accessible services.  

Our Governance team set out to support and monitor best practices for our clinicians to empower every young person to build the capabilities for long-term mental health to successfully navigate life’s challenges and experience a better quality of life.   

The Head of Clinical Governance is a crucial role within the Clinical Governance team, tasked with ensuring comprehensive compliance and driving improvements across all aspects of clinical governance. Reporting to the Chief Clinical Officer, the Head of Clinical Governance will provide strategic leadership and direction, overseeing the development and implementation of the Clinical Governance Strategy. Key responsibilities include, but are not limited to:

• Delivering the Clinical Governance Assurance and Compliance work programme.
• Managing CQC registration and regulatory compliance.
• Conducting proactive audits and risk management.
• Fostering a culture of continuous quality improvement throughout the organisation.

The successful candidate will develop and implement the Clinical Governance Strategy, ensuring robust governance and assurance processes that support CQC regulated activity, registration, and compliance.

What you need to have

If you feel you could be a good fit for the role but do not meet all of the criteria, please do make an application and we will be happy to consider your application.

• Extensive senior leadership and management experience in healthcare organisations, at a manager/Head or director level.
• Comprehensive knowledge of quality improvement and regulation in healthcare.
• High-level interpersonal skills with the ability to handle sensitive information appropriately.
• Proven ability to create and implement processes that support strategic objectives.
• Demonstrated experience with CQC registration, compliance, and monitoring, as well as internal quality assurance systems.
• Experience with CQC relationship management.
• Understanding and implementation of Clinical Governance frameworks, including PSIRF and HQIP.
• Proven ability to work with internal and external stakeholders to drive continuous quality improvement.
• Experience with compliance, clinical governance, risk management, and audit, with in-depth knowledge of the clinical governance agenda.
• Ability to develop effective partnerships and collaborative working to drive continuous improvement.
• Champion continuous improvement and transformation.

 

RESPONSIBILITIES

Strategic and Leadership Responsibilities

• Implement the organisation's Clinical Governance culture and strategy.
• Develop and implement an annual Clinical Governance operational plan  reflecting Healios' safety and quality improvement agenda.
• Ensure robust and integrated governance arrangements are in place, aligned with best practices.
• Contribute to Healios' strategy and participate in ad hoc projects as appropriate.
• Oversee and drive effective change and improvement.

Compliance and Assurance

• Manage CQC registrations, compliance, and internal assurance monitoring.
• Coordinate and implement internal Clinical Governance and compliance assurance processes.
• Lead on quality and clinical governance arrangements, safety, and risk management processes across the organisation.
• Develop the clinical governance and quality framework.

Policy Development

• Develop and maintain policies ensuring they are current, evidence-based, and properly catalogued.

Incident and Risk Management

• Monitor and coordinate the investigation of adverse events within the organization.
• Promote an open and fair culture to encourage incident reporting and ensure lessons are learned.
• Review trends in clinical incidents and complaints, ensuring root cause analysis is completed, and implement changes to improve quality, safety, and client experience.
• Oversee the clinical risk register, escalating areas of concern as appropriate.
• Oversee the Learning and Response Group to review national, regional or local learning is embedded into practice
• Oversee the Medication Safety Group, review MHRA alerts and risk assess for any actions as appropriate 
• Undertake the role of IPC (infection prevention and control) lead to implement and oversee infection control strategies, conduct audits, provide expert guidance to clinical teams, and ensure compliance with protocols

Audit and Quality Improvement

• Develop the clinical quality and audit programme, ensuring robust systems are in place, and analyse recommendations and results.
• Oversee the audit and risk group, promoting evidence-based best practices and analysing data from governance and clinical learning projects.
• Work with clinical leads to ensure robust arrangements for monitoring national standard implementation, such as NICE guidance.
• Develop regular reporting for quality, governance, and safety agendas for subcommittees, task and finish groups, and the Healios Board.

External Engagement and Compliance

• Engage externally with Trust quality partners as required.
• Ensure monthly Board and associate KPI reporting is completed.
• Meet statutory reporting requirements to external regulators, such as CQC and HSE.
• Serve as the Supplier Relationship Owner for governance contracts.

Support and Advisory

• Regularly engage with Heads of Service to provide assurance and support improvement projects.
• Provide advice and support on clinical governance and support the implementation of Clinical Governance key objectives.
• Act as an advisor to clinical teams on matters of clinical policy and procedures.
• Support the RM and NI in regular updates for CQC requirements.
• Support the organization's Safeguarding processes.
• Undertake the roles of FTSU Guardian and Caldicott Guardian.
• Ensure DCB NHS digital compliance and act as Clinical Safety Officer.
• Deputise for the Head of Safeguarding and Clinical Risk in their absence.
• Undertake the role of H&S Lead

 

Qualifications

• Degree and/or qualified by experience.
• Evidence of Continuous Professional Development (CPD).

 

What’s in it for you

• 33 days holiday (including 3 days for the Christmas closure between Christmas and New Year plus Bank Holidays) 
• Birthday Leave 
• "Life Leave" - 2 days of extra leave to take when things you can't plan for happen
• Enhanced family friendly policies  
• Contributory Pension Scheme 
• Fully personalised flexible benefits package including; Health Cash Plan, Life Assurance, EAP Service, Critical Illness Cover, employee discount and savings portal, Cycle to Work Scheme, Tech Scheme and Wine Club!
• Work from anywhere policy 
• Free access to co-working spaces
• Company laptop, monitor and keyboard, plus an allowance to purchase additional equipment
• CPD/Growth day per year, plus personal development allowance to invest in your growth
• Bespoke Healios Training including schedule of monthly CPD for clinicians

 

ACCOMMODATIONS

We’re glad to accommodate candidates who need adjustments throughout the hiring process and we're always learning about different accessibility needs to ensure our hiring process is accessible for all candidates. We encourage you to be open about the adjustments you need so we can adapt our interview process. You can read more about Healios being an Inclusive Employer on our Notion page

Healios is a Disability Confident Committed Employer and  we are committed to inclusivity and equality for people with different needs in the workplace.

 

DIVERSITY AND INCLUSION

“Do the right thing” is one of our core Healios values. And building a diverse and inclusive workplace where everyone feels supported is absolutely the right thing to do. Whether we’re developing a new service line or enhancing one of our products, we need people with different skills, backgrounds, identities and perspectives to ensure our innovations will work for the children and young people we are here to serve. By embracing diversity, we can deliver better care experiences and outcomes, while tackling the inequalities in healthcare provision that exist today.

 

SAFER RECRUITMENT & PRE- EMPLOYMENT CHECKS 

Healios ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation, We will do our absolute best to keep the people that we support, safe from harm. This starts with our recruitment processes.

As part of our pre-employment checks, all employees of Healios will be asked to have a Disclosure and Barring Service (DBS) check. Dependent on your role within the business, this will either be an Enhanced or Basic. A Protecting Vulnerable Groups (PVG) check will be required. You will also be asked to provide two professional references as a minimum.