Senior Partner Growth Manager

Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.

About Us

Ocado Group is a technology-led, global, software and robotics platform business, with a strong retail heritage. Ocado has been at the forefront of innovation in the online grocery industry since it was founded in 2000. Its retail business, Ocado.com, is one of the world’s largest online-only supermarkets with over £2,2bn annual revenue and over 795,000 active customers. Customers can shop from a huge range of products on award-winning web and mobile apps, and then enjoy convenient delivery options with world-leading order accuracy and reliability. Unlike traditional supermarkets with their large chain superstores, Ocado’s unique business model relies upon an ecosystem of solutions to serve both a wide range of customer missions and geographies. In addition to the centralised  ‘hub and spoke’ network of production and distribution, with orders prepared in highly automated Customer Fulfillment Centres (CFC), the success of our Ocado Zoom trials in London and the announcement with Ocado Retail of our first mini-CFC near Bristol underline the flexibility of the solution. 

Ocado Solutions is responsible for our corporate international partnerships, offering the proprietary Ocado Smart Platform (OSP) as a service to retailers around the world. OSP comprises access to Ocado’s physical automation, allowing highly efficient preparation of orders, together with the full end-to-end software applications required to operate a world class online grocery business, bringing the best possible operational economics, consumer experience and service to our partners. Since 2017 we have signed agreements to provide our unique e-commerce solution to a number of the world’s largest grocers, including Groupe Casino (France), Sobeys (Canada), ICA (Sweden), Kroger (USA), Coles (Australia), AEON (Japan), Alcampo (Spain), Lotte (South Korea) joining our UK partner Morrisons and the Ocado/M&S joint venture. 50+ Customer Fulfillment centres (CFCs) are already committed across our various partners. We continue to invest significantly in our technology and people in order to deliver for current clients and to forge exciting new partnerships

About the role 

This role offers exciting opportunities to support and impact some of the world’s leading online grocery retail businesses. 

The Senior Retail Media Manager will be responsible for supporting our partners in optimising their Retail Media strategies and fully leveraging the tools available within our platform to drive a robust Retail Media programme. 

The Senior Retail Media Manager will consult with partners through both in-depth projects and ongoing optimisation forums, aimed at improving their overall monetisation performance. They will inspire partners, build strong relationships, share learnings, and leverage data to drive partner success. 

Additionally, they will serve as the cross-functional lead for a number of key partners, working across Partner Growth and other teams to ensure alignment on strategy, execution, and long-term objectives. By coordinating efforts across stakeholders, they will ensure a clear understanding of partner needs and drive collaboration to enhance Retail Media performance. 

They will also play a key role in influencing the product roadmap for our Retail Media offering, ensuring our proposition remains best in class through collaboration with technology.

This is an entrepreneurial role requiring someone comfortable identifying new opportunities and establishing new programmes and services that deliver value to our partners.

 

What you will be doing

Strategic Retail Media Planning

• Accountable for building and delivering a strategy to help partners improve their Retail Media and monetisation approach.
• Consult with partners to define best-in-class go-to-market strategies, covering team structure, pricing, supplier engagement, and reporting frameworks.
• Work closely with partners to improve the return on ad spend (ROAS) through smarter use of data in planning and measuring media investments.
• Serve as a thought leader to partners, inspiring them with industry trends and best practices within Retail Media.

Partner Capabilities Audit & Optimisation

• Analyse and audit partner capabilities and performance within Retail Media and monetisation.
• Identify key areas for improvement and provide actionable recommendations that partners can implement within their organisations.
• Work with analytics teams to deliver meaningful insights that measure and showcase the value of Retail Media and supplier-funded initiatives.
• Ensure partners are fully utilising all relevant OSP features to support their Retail Media strategies and drive business objectives.
• Help new partners develop strong go to market strategies, addressing team structure, pricing, supplier engagement and reporting.

Best Practice Development & Playbook Creation

• Help develop consulting services and programs that can support partners with strategic challenges. Define the resource and model required to provide impactful consulting to partners within your area.
• Build and maintain playbooks that serve as useful resources for partners at various stages of their Retail Media growth journey.
• Create and maintain comprehensive best practice documentation, ensuring it’s regularly updated and relevant.
• Facilitate workshops, training sessions, and knowledge-sharing forums to disseminate best practices.
• Benchmark partner performance against industry standards and provide actionable insights.

Maximising Current Capabilities and Driving Innovation

• Ensure partners maximise the use of existing tools and capabilities to achieve optimal results.
• Identify opportunities for future tool and feature developments based on partner feedback and needs.
• Work closely with product teams to advocate for and prioritise enhancements that align with partner goals.
• Collaborate with technology partners to maintain a best-in-class Retail Media proposition.

Cross-Functional Partner Leadership

• Play a cross-functional lead role for a number of our key partners, coordinating efforts across teams to ensure a clear strategy and shared understanding of partner needs.
• Work across Partner Growth and other relevant internal teams to align on partner strategy, execution, and long-term objectives.
• Act as a key liaison between partners and internal stakeholders to drive consistency, collaboration, and impact.

Collaboration and Stakeholder Engagement

• Act as the primary point of contact for key partners, fostering trust and collaboration.
• Work cross-functionally with internal teams, including product, analytics, and sales, to align on partner needs and goals.
• Serve as a subject matter expert on Retail Media, supporting both partners and internal teams with best practice guidance.

Up to 6 weeks of international travel required

 

We’d love to talk to you if you have...

• Ideally 7+ years experience in retail media working for a grocer or CPG brand, or experience in a digital advertising / marketing role within a retail media agency.
• Experience building and delivering a go to market strategy within retail media.
• Understanding of the retail media technology ecosystem and partner landscape.
• Relationships with industry leaders within agencies, tech partners and forums. 
• Deep understanding of retail media trends and growth levers.
• Deep understanding of the industry including client-operating models, technology, and media formats.
• Demonstrated ability to drive commercial impact within a business.
• Inside-out knowledge of programmatic advertising, digital KPIs, and ad management tools.
• BA/BSc degree in a technical field or equivalent practical experience.

 

What we offer you...

Our employee benefits are designed for you, we care about people and we’ve ensured we have a wealth of benefits that focus on your well-being. We regularly review our benefits to ensure we are supporting our employees appropriately. Currently, we offer technically stretching work, a competitive salary and;

• 30 days ‘working from anywhere in the world’ policy 
• Wellbeing support through dedicated apps and an Employee Assistance Programme 
• 25 days annual leave, rising to 27 days after 5 years service (plus optional holiday purchase)
• Pension scheme (various options available including employer contribution matching up to 7%)
• Generous Private Medical Insurance (within the first month of joining!)
• Income Protection (can be up to 50% of salary for 3 years) and Life Assurance (3 x annual salary) 
• 22 weeks paid maternity/primary parent leave and 6 weeks paid paternity leave (once relevant service requirements complete) 
• Train Ticket loan (interest-free)
• Cycle to Work Scheme
• Free shuttle bus to and from Hatfield Train Station to the Hatfield offices 
• Free shuttle bus to and from Welwyn Garden City Train Station to the Welwyn Garden City offices
• Opportunity to participate in Sharesave and Buy as You Earn share schemes
• 15% discount on Ocado.com and free delivery for all employees (within the first month of joining!