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Engineering Maintenance Technician

Erith CFC

This posting is for hourly paid logistics employees to apply through.

Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.

About Us

Our teams are putting the world’s retailers online using the cloud, robotics, AI, and IoT. We provide services to partner clients globally via our innovative advanced robotics technology, known as the Ocado Smart Platform ("OSP"), this drives our highly automated, multi-million pound Customer Fulfilment Centres (CFCs). In our CFCs - together with the proprietary software applications - we operate a world-class online grocery business that automates the single pick of products, ready for your online delivery.

About the Role 

As an Engineering Maintenance Technician, you will play an imperative part in supporting the pre-planned and reactive maintenance within our state-of-the-art automated fulfilment centre in Erith. 

What you will be doing 

  • Carrying out maintenance on production equipment in an accurate, timely and safe manner. 
  • Diagnosing equipment breakdowns, resolving issues and action repairs where possible.
  • Updating engineering records, including all work carried out,  as well as supporting the identification of root cause of failures. Confirmation of spares and consumables will be part of your role along 
  • Ensuring the Computerised Maintenance Management System is updated with accurate data to meet Engineering KPIs. 
  • Collaborating with the Engineering team to analyse engineering failures and find solutions to improve Mechanical Handling Equipment (MHE) performance. 

You will work on a days based shift pattern to support our operation and should be comfortable working at height

About you

  • A formal engineering related qualification would be advantageous
  • Having a basic technical understanding relating to automation hardware and software would be beneficial. 
  • Demonstrable analytical skills with sound problem solving ability
  • Good communication and interpersonal skills, along with good organisation skills and ability to prioritise are essential
  • Working knowledge of PLCs, SCADA, conveyors would be advantageous 

What we offer you

Our employee benefits are designed for you, we care about people and we’ve ensured we have a wealth of benefits that focus on your well-being. We regularly review our benefits to ensure we are supporting our employees appropriately.

  • Wellbeing support through dedicated apps and an Employee Assistance Programme 
  • 264 hours annual leave, rising after 5 years service (plus optional holiday purchase)
  • Pension scheme (various options available including employer contribution matching up to 7%)
  • Generous Private Medical Insurance (within the first month of joining!)
  • Income Protection (can be up to 50% of salary for 3 years) and Life Assurance (3 x annual salary) 
  • 22 weeks paid maternity/primary parent leave and 6 weeks paid paternity leave (once relevant service requirements complete) 
  • Train Ticket loan (interest-free)
  • Cycle to Work Scheme
  • Opportunity to participate in Sharesave and Buy as You Earn share schemes
  • 15% discount on Ocado.com and free delivery for all employees (within the first month of joining!

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Ocado Group Recruitment Privacy Notice

You can also review our Whistleblowing Policy here:

Ocado Group Whistleblowing Policy 


UK Equal Opportunities Form

At Ocado, we are committed to delivering our company aims linked to Inclusion, Equality and Diversity. This includes not discriminating under the Equality Act 2010 and building an accurate picture of the make-up of our workforce encouraging a culture of equality and diversity. This form is intended to help us maintain equal opportunities best practice and identify barriers to workforce equality and diversity. We kindly ask for your cooperation in completing this form.

Please note that the completion of this form is voluntary. The information on this form will be used for monitoring purposes only and will not be used in any decision affecting you. All questions are optional. You are not obliged to answer any of these questions but the more information you supply, the more effective our monitoring will be.

All information supplied will be treated in the strictest confidence. It will not be linked to your application.

Thank you for your assistance.

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