Regional QA Manager
Drive quality excellence across our APAC supplier network
At Gymshark, product quality is fundamental to delivering the experience our community expects. We're looking for an experienced Regional QA Manager to oversee and elevate supplier quality performance across our Asia sourcing region, ensuring products are manufactured to Gymshark's standards for quality, performance, safety, compliance, and operational excellence.
Based remotely in Vietnam, you'll act as the key quality representative within the region, partnering closely with suppliers, factories, Certified Factory Auditors (CFAs), and third-party inspection providers. You'll collaborate with teams across Sourcing, Product Development, Materials, Ethics, Supply Chain, and Quality to ensure risks are identified early and quality standards are consistently achieved throughout production.
As Regional QA Manager, you'll be responsible for driving supplier quality performance and ensuring robust quality controls are implemented throughout the production process.
Supplier Quality Management
- Partner with suppliers and manufacturing partners to ensure Gymshark quality, technical, inspection, and production standards are understood and consistently applied.
- Monitor supplier quality systems and support improvements across manufacturing and inspection processes.
- Follow up technical audit findings and ensure corrective actions are implemented effectively and on time.
- Support the rollout and execution of Gymshark quality programmes.
- Provide input on supplier capability, technical competence, and factory suitability.
Product Risk Management
- Review product and production risk assessments during development and pre-production stages.
- Identify risks relating to construction, manufacturability, workmanship, materials, trims, colour, fit, durability, and production consistency.
- Escalate significant risks and collaborate with internal teams to develop mitigation plans.
- Ensure lessons learned from previous quality issues are incorporated before bulk production begins.
Production Quality & Inspection Governance
- Monitor production activity across the region and ensure appropriate quality controls are in place.
- Support production follow-up activities for high-risk, new supplier, or first-production programmes.
- Provide guidance to suppliers and inspection partners regarding inspection standards and expectations.
- Ensure defects and non-conformities are identified, communicated, and resolved effectively.
Certified Factory Auditor (CFA) Programme
- Lead the regional CFA programme, supporting auditor selection, certification, training, and performance management.
- Ensure consistent application of Gymshark inspection standards, measurement requirements, reporting processes, and escalation protocols.
Root Cause Analysis & Continuous Improvement
- Investigate recurring defects, failed inspections, customer complaints, and significant quality concerns.
- Drive effective corrective and preventive action plans (CAPA) and verify their effectiveness.
- Share key learnings and best practices across suppliers and internal teams.
Reporting & Performance Management
- Analyse quality, inspection, audit, and supplier performance data.
- Identify trends, risks, and opportunities for improvement.
- Provide regular reporting and insights to the Head of Quality and wider Quality team.
- Maintain accurate records of inspections, audits, supplier performance, CAPAs, and quality activities.
Essential Experience & Skills
- Strong experience in apparel quality assurance, quality management, or factory quality leadership.
- In-depth knowledge of apparel manufacturing, garment construction, workmanship, fit, materials, trims, embellishments, printing, colour, and finishing processes.
- Strong understanding of quality control methodologies, including inline, end-line and final inspections, AQL standards, defect classification, and inspection reporting.
- Experience evaluating supplier quality systems and identifying opportunities for improvement.
- Strong root cause analysis and problem-solving capability.
- Ability to influence suppliers, factory management teams, auditors, and inspection partners without direct line management authority.
- Strong analytical skills with the ability to interpret quality data and drive informed decisions.
- Excellent planning, organisation, and prioritisation skills.
- Strong communication and stakeholder management capabilities.
- Comfortable working remotely, independently, and across multiple countries and cultures.
- A continuous improvement mindset with a passion for raising quality standards.
BELONGING AT GYMSHARK.
Our mission is to be a place where everyone belongs. We’re an equal opportunities employer, and for us that means we always strive to be as inclusive as possible in all aspects of employment, right from your application. We’re committed to finding reasonable adjustments* for candidates with specific needs or have a disability during our recruitment process, and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. *If you’d like to request a reasonable adjustment please email talent@gymshark.com.
ABOUT US.
We’re here to unite the conditioning community. We believe that putting the sweat in today, prepares us for tomorrow. So, we give people the tools they need to reach further, go faster, be stronger. We celebrate those who show up – for themselves – to be their physical or mental best, whatever that means for them. It’s what we want for our community, and our team. A team that’s growing rapidly around the world. A collective of talented individuals working together to invent Gymshark’s future. Our plans are ambitious, and we’re looking for people who want to join us for the ride – our growth will be your growth.
Note: The bonus program and benefits have certain eligibility requirements. Gymshark reserves the right to amend these programs in whole or in part at any time without advance notice.
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