Back to jobs
New

Head of Quality Assurance

Solihull, England, United Kingdom

Lead the Charge in Product Excellence

At Gymshark, quality isn’t just a standard—it’s a promise. We’re looking for a visionary Head of Quality Assurance to elevate our product integrity, strengthen community trust, and embed quality as a brand differentiator across our global supply chain.

This is your opportunity to lead a high-performing, values-driven team and shape the future of quality at Gymshark. You’ll bring strategic clarity, technical expertise, and a relentless drive for continuous improvement—ensuring every product we deliver exceeds expectations.

WHAT YOU'LL BE DOING:

Strategic Leadership

  • Define and own the long-term vision and roadmap for product quality.
  • Position quality as a core brand pillar and competitive advantage.

Quality Management

  • Oversee the implementation of Total Quality Management (TQM) across our supply base.
  • Lead the development of robust control plans to ensure product consistency and excellence.
  • Champion lean thinking to optimise production processes and eliminate inefficiencies.

Supplier & Partner Excellence

  • Drive supplier performance through technical audits, corrective action plans, and continuous improvement.
  • Implement a Certified Factory Auditor (CFA) program to enable self-inspection and scalable quality assurance.
  • Manage third-party QA providers to ensure alignment with Gymshark’s standards and strategic goals.

Cross-Functional Collaboration

  • Ensure seamless handover from product development to production.
  • Partner with design, development, supply chain, and external stakeholders to embed quality throughout the product lifecycle.

Data-Driven Decision Making

  • Analyse returns, VOC insights, and quality metrics to inform strategy and drive improvements.
  • Conduct root cause analyses and implement corrective actions to prevent recurrence.

Compliance & Governance

  • Ensure full compliance with industry regulations, safety standards, and customer requirements.
  • Maintain 100% audit coverage across all supplier tiers and ensure timely resolution of non-compliance issues.

Budget & KPI Ownership

  • Own the Quality Assurance budget and deliver against key performance indicators.

WHAT YOU'LL NEED:

Essential Skills

  • Proven ability to define and execute long-term quality strategies aligned with brand goals.
  • Deep expertise in TQM and audit frameworks.
  • Strong leadership and stakeholder management skills.
  • Ability to influence and embed quality across the product lifecycle.

Preferred Skills

  • Experience working internationally, close to the needle point.
  • Ability to operate at both strategic and detailed levels.
  • Critical thinking and adaptability in a fast-paced environment.

This is a hybrid role and would require the successful candidate to attend at least 4 days a week at GSHQ, Solihull, UK.

BELONGING AT GYMSHARK.

Our mission is to be a place where everyone belongs. We’re an equal opportunities employer, and for us that means we always strive to be as inclusive as possible in all aspects of employment, right from your application. We’re committed to finding reasonable adjustments* for candidates with specific needs or have a disability during our recruitment process, and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. *If you’d like to request a reasonable adjustment please email talent@gymshark.com. 

ABOUT US.

We’re here to unite the conditioning community. We believe that putting the sweat in today, prepares us for tomorrow. So, we give people the tools they need to reach further, go faster, be stronger. We celebrate those who show up – for themselves – to be their physical or mental best, whatever that means for them. It’s what we want for our community, and our team. A team that’s growing rapidly around the world. A collective of talented individuals working together to invent Gymshark’s future. Our plans are ambitious, and we’re looking for people who want to join us for the ride – our growth will be your growth.

THE PERKS.

Standard benefits include:

  • Performance-based Bonus opportunity
  • Funded Healthcare benefit
  • 25 days holiday, additional day for your birthday & Bank Holidays
  • Contributory Employer pension scheme
  • Flexible benefits programme – including salary sacrifice EV scheme, dental insurance, cycle to work, tech scheme, holiday trading
  • Gymshark Employee Discount & long service awards
  • Access to High Street cashback and discounts
  • Financial, Physical and Mental Wellbeing Support
  • Enhanced Family Leave package
  • Life Assurance

Office location specific benefits include (IQ):

  • Gym Membership to The Lifting Club (LC)
  • Onsite lunch provision & coffee bars
  • EV charge points available

Create a Job Alert

Interested in building your career at Gymshark? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...

Can you commit to attending our Gymshark HQ workspace in Solihull (West Midlands) three times a week? 

Select...

Legally, we have to verify your Right to Work in the UK before you can start work with us. We're asking for this information now so we know what type of right to work check we need to do later on in the process. Your answer to this question won't affect the outcome of your application, unless you need visa sponsorship and are applying for a role that we can't sponsor.

Select...

✅ Disability Confident Committed 

We’re proud to be a Disability Confident Committed employer and want to encourage anyone with a disability to apply for a role at Gymshark. We offer an interview to candidates with disabilities or long-term conditions who meet the minimum criteria for the role. 

Please let us know below if would you like to apply through the Disability Confident scheme.

Select...

🙌 Reasonable Adjustments

We’re committed to finding reasonable adjustments for candidates with specific needs or have a disability during our recruitment process, and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. 

If you’d like to request a reasonable adjustment please email talent@gymshark.com. 

Select...

🔏Privacy Statement 

We understand that keeping your data safe is really important - it's important to us too!

When you apply for a role with us your personal data in your application will be collected by Gymshark Ltd. and/or Gymshark US Inc. (collectively, “Gymshark”).

This data will be processed subject to our Job Applicant Privacy Notice. 

Please confirm your acknowledgment of this.

Belonging at Gymshark

We highly encourage candidates to complete this survey, which will help us understand who is applying to join us. All the information we receive is anonymous and aggregated into an overall report so we can monitor our recruitment processes to make them more inclusive and take positive action to ensure Gymshark is diverse and representative.

For each of the questions, you have the option to select “Prefer not to say” if you don’t want to provide the information.

Select...
Select...
Select...
Select...
Select...