Junior Operations Associate, UK Market

About Us

GuestReady is a globally leading short-term rental management and hospitality company, providing great services to property owners, and amazing stays to guests. We are currently operating in the United Kingdom, France, Portugal, Spain and the United Arab Emirates, and we’re growing fast. Launched in 2016, with over 3.3 million guest nights sold, generating over $170 million in Gross Booking Value and managing a portfolio worth over $1 billion, GuestReady is a company on the rise.

At GuestReady, our purpose is to revolutionise the short-term rental industry through innovative technology and a commitment to hospitality. We empower landlords to turn their investments into profitable sources of income by streamlining the rental process from start to finish. From creating listings across multiple platforms to managing guest communications, housekeeping, key exchange, and price optimisation, our team of experts handle every aspect of the rental experience, freeing landlords from the hassle and stress of property management. Our mission is to bring the tradition of hospitality to the short-term rental market and provide peace of mind for our valued clients.

We are looking for a highly detail-oriented and organised individual to join our UK operations team as a Junior Operations Associate. The successful candidate will be responsible for ensuring the smooth operation of our properties by completing daily pre checks, managing key inventory, scheduling linen orders, and coordinating cleaning schedules.

Main Responsibilities:

• Perform daily pre-checks to ensure that properties are ready to receive guests.
• Manage key investigations, ensuring that all keys are accounted for and secure.
• Schedule and coordinate cleaning tasks and linen orders. 
• Assist in resolving operational issues as they arise, working closely with the operations team to find solution.
• Engage in daily communications with our ground providers.

Requirements: 

• At least 1 year in an operational role, ideally within hospitality. 
• Quick learner, problem solver, with a proactive mindset.
• Strong organisational and time management skills.
• Ability to work well under pressure and with minimal supervision.
• Exceptional English verbal and written communication skills.

Offer:

• Be part of a high-growth industry experiencing the biggest travel rebound in a century.
• Join a diverse and multicultural team spanning several countries.
• A collaborative work culture with no room for office politics or big egos.
• Work with a team of entrepreneurs who have successfully built companies before.
• Join a dynamic work environment with flat hierarchies and space for your own ideas.
• Drive challenging and diverse tasks which will let you grow day by day.

We encourage you to apply even if you are missing a skill or two! Don’t undervalue yourself and miss out on an incredible opportunity even though you are a 70% fit- a lot of things can be learned through experience, and skills can be transferable. Let’s work together to fill the gaps!

Diversity and Inclusion

GuestReady is proud to be an equal opportunity employer, and we are committed to providing an environment of mutual respect and inclusion to our teams all over the world. We are proud to say we have a diverse team spread globally and value the unique talents of all our people, with different personal experiences and points of view. We do not accept any discrimination on the basis of race, colour, gender, religion, sexual orientation, disability, age, culture, and warmly welcome applications from members of underrepresented groups.