KYC Primary Specialist

Our client, Growe, is a leading business advisory and services group in iGaming and Entertainment. Сreators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, Growe helps businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth.

Perfect for those who aim to:

• Manage and verify incoming KYC documentation for clients primarily from Latin America, Southeast Asia, and Africa;

• Conduct manual document checks to ensure identity, residence, and payment verification meet compliance standards;

• Evaluate the authenticity of submitted documents and detect fraudulent activity or discrepancies;

• Define document requirements for account approval, ensuring clarity and compliance;

• Handle customer communication around missing or incorrect documentation in a timely and professional manner;

• Maintain high levels of accuracy, efficiency, and quality while meeting daily SLA targets;

• Collaborate with internal teams (such as Risk, Fraud, and Customer Support) to improve processes and flag suspicious trends;

• Prepare and maintain detailed reports, utilizing CRM systems and compliance tools effectively;

• Stay informed on regional documentation formats and compliance best practices, especially across LATAM, Africa, and Asia.

Experience you’ll need to bring:

• Background in KYC, compliance, customer support, or related fields is a strong plus;

• Intermediate or higher level of English proficiency (written and spoken);

• Excellent attention to detail, data accuracy, and analytical skills;

• Ability to handle a high volume of document processing and decision-making efficiently;

• Familiarity with verifying LATAM, Asian, or African document types (e.g. IDs, proof of residence, payment records) is an asset.

It's a perfect match if you have those personal features:

• Structured, reliable, and focused mindset;

• Strong commitment to KPIs and performance metrics;

• Strong sense of responsibility, punctuality, and self-discipline;

• Motivation to work in a fast-paced, detail-driven environment;

• Comfort in handling routine tasks with consistency and a high standard of quality;

• Interest in contributing to the integrity and compliance of a global organization.

Our clients offer competitive benefits to support your professional and personal growth, including:

• Health & Wellness Focus;

• Global Medical Coverage;

• Growth Opportunities;

• Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);

• Performance-Driven Rewards;

• Dynamic Work Environment.

Apply, and let your growth journey begin.