Customer Support Representative

Our client, Growe, is a leading business advisory and services group in iGaming and Entertainment. Сreators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, Growe helps businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth.

Perfect for those who aim to:

• Work with requests in chats and tickets, helping customers with difficulties that they faced and providing the best customer experience in Spanish;
• Collaborate with other colleagues to improve customer service;
• Identify customer's needs, clarify information, research every issue and provide solutions;
• Follow internal procedures and guidelines to ensure consistent and high-quality support.

Experience you’ll need to bring:

• Intermediate level of English (written and spoken);
• Native Spanish speaker;
• Previous experience with customer support is not mandatory but will be considered a plus;
• Experience handling live chat and email interactions will be considered an advantage.

It's a perfect match if you have those personal features:

• Excellent organizational skills and ability to prioritize in order to meet deadlines;
• Excellent team player skills with strong communication skills;
• Ability to work in a fast-paced environment and under pressure;
• Problem-solving skills.

Our clients offer competitive benefits to support your professional and personal growth, including:

• Health & Wellness Focus;
• Growth Opportunities;
• Performance-Driven Rewards;
• Dynamic Work Environment.

Apply, and let your growth journey begin.