VIP Customer Support Representative

Our client, Growe, is a leading business advisory and services group in iGaming and Entertainment. Сreators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, Growe helps businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth.

Perfect for those who aim to:

• Work with requests in chats and tickets, helping customers with difficulties that they faced and providing the best customer experience in Spanish;

• Collaborate with other colleagues to improve customer service;

• Identify customers' needs, clarify information, research every issue and provide solutions;

• Follow internal procedures and guidelines to ensure consistent and high-quality support.

Experience you’ll need to bring:

• Intermediate level of English (written and spoken);

• Native Spanish speaker;

• Previous experience with customer support is not mandatory, but will be considered a plus;

• Experience handling live chat and email interactions will be considered an advantage.

It's a perfect match if you have those personal features:

• Excellent organizational skills and ability to prioritize in order to meet deadlines;

• Team player skills with strong communication skills;

• Ability to work in a fast-paced environment and under pressure;

• Problem-solving skills.

Our clients offer competitive benefits to support your professional and personal growth, including:

• Health & Wellness Focus;

• Growth Opportunities;

• Performance-Driven Rewards;

• Dynamic Work Environment.

Apply, and let your growth journey begin.