VIP Gamification Manager

Our client, Jugabet, is a brand and gaming platform accessible to players in Latin America. With a strong regional focus and localized strategies, Jugabet is quickly becoming a key player in the market.

Perfect for those who aim to:

• Led the management and development of gamification mechanics for VIP players, generating and launching engaging concepts such as lootbox maps, mini-games, and scratch cards with both online and offline rewards;

• Design and execution of VIP-focused tournaments, alongside managing CRM bonus campaigns and user communications to maximize engagement;

• Continuously monitor campaign performance on a daily basis, driving iterative improvements, and optimize results through data-driven decisions;

• Conduct in-depth analysis of user behavior and key product metrics, and extract actionable insights from each launch;

• Implement deep segmentation of VIP players to deliver highly personalized gamification experiences;

• Collaborate cross-functionally with VIP Account Managers, Product Content Managers, VIP CRM, Marketing, Design, Sponsorship, and Brand teams to ensure seamless execution and alignment. 

Experience you’ll need to bring:

• Proven experience as a CRM, Retention or Gamification Manager in Online Gambling products;

• Experience with different CRM systems is a must (Smartico etc);

• Work experience with VIP audience;

• Focus on user acquisition, engagement, retention, and loyalty (B2C);

• Experience with user segmentations;

• Experience with analytics tools;

• Experience working with cross-functional teams;

• Fluent in setting up bonus offers (free spins, cashbacks, deposit bonuses);

• English - Upper-Intermediate or higher;

• Spanish will be a plus.

It's a perfect match if you have those personal features:

• Friendly, professional, and result-oriented mindset;

• Curiosity and attention to details;

• Proactivity, ability to test ideas and iterate.

Our clients offer competitive benefits to support your professional and personal growth, including:

• Health & Wellness Focus;

• Global Medical Coverage;

• Growth Opportunities;

• Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);

• Performance-Driven Rewards;

• Dynamic Work Environment.

Apply, and let your growth journey begin.