KYC Quality Assurance Team Lead

Our client, Growe, is a leading business advisory and services group in iGaming and Entertainment. Сreators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, Growe helps businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth.

Perfect for those who aim to:

• Conduct audits and quality checks of KYC processes, analyze findings, and implement corrective and preventive measures;

• Develop and implement KYC quality standards, procedures, and best practices;

• Ensure compliance with internal policies, regulatory requirements, and audit recommendations;

• Prepare reports on KYC process quality, approval/decline trends, and workload, providing recommendations for optimization;

• Manage the Quality Control team, including task allocation, goal setting (OKRs/KPIs), and staff development;

• Organize training, mentoring, and onboarding to support team growth and skill development.

Experience you’ll need to bring:

• 3+ years of experience in KYC/AML operations, compliance, or quality control within financial services, iGaming, fintech, or related industries;

• Proven experience in KYC process quality assurance, including audits, gap analysis, and process improvements;

• Strong understanding of global KYC/AML regulations and their operational application;

• Experience leading and developing teams, setting goals, conducting performance reviews, and coaching;

• Skilled in analyzing KYC data, preparing reports, and providing actionable recommendations;

• Excellent communication and collaboration skills, including reporting QA results to senior leadership and cross-functional teams;

• English level - Advanced.

It's a perfect match if you have those personal features:

• Strong attention to detail and accuracy;

• Analytical mindset with problem-solving skills;

• Leadership qualities with the ability to mentor and motivate a team;

• Clear and confident communication skills;

• Adaptability in a fast-changing environment;

• High sense of responsibility, integrity, and confidentiality.

Our clients offer competitive benefits to support your professional and personal growth, including:

• Health & Wellness Focus;

• Global Medical Coverage;

• Growth Opportunities;

• Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);

• Performance-Driven Rewards;

• Dynamic Work Environment.

Apply, and let your growth journey begin.