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Business Development Manager - Dallas,TX or Phoenix, AZ

Dallas, Texas, United States; Phoenix, Arizona, United States

Groupon connects 42 million customers with local experiences - restaurants, events, wellness and travel - and the million-plus merchants who deliver them. Our mission is to get people offline and into the real world at prices that make it possible. We're an AI-native company in the middle of a platform transformation, moving from a deals marketplace to an experience discovery platform that works for customers and merchants at the same time.

 

Business Development Manager | Dallas, TX or Phoenix, AZ

The Role
Individual contributor, quota-carrying sales role. As a Business Development Manager, you'll find, develop, and close new merchant partnerships for Groupon. You're not managing a team: you own your own book of business and your own results.

You'll go through a structured onboarding program before ramping into a full pipeline, and you'll work alongside a small, focused cohort building out this market from the ground up.

What You'll Do

  • Generate new business by cold-calling and prospecting local merchants 
  • Manage the full sales cycle: outreach, consultation, negotiation, close
  • Own contract negotiation, including margins, discounts, and deal structure within Groupon guardrails
  • Develop real fluency in each merchant's business and position Groupon as the right growth lever
  • Retain account ownership through the first 30 days post-launch, then maintain the merchant relationship for a further 90 days; this is a hybrid BD + account-management cycle, not a hand-off-and-forget role
  • Work across a real multi-system stack day to day (Salesforce, Salesloft, deal-management tools) and use AI tools to speed up research, outreach, and follow-up
  • Hit ramp targets that build over your first 90 days rather than a flat quota from day one (below)
  • Partner with the Merchant team post-close for a smooth transition

What We're Looking For

  • 2–3+ years of full-cycle business development or outbound sales experience, with a track record of hitting quota; this is not an entry-level seat
  • Experience selling to local or small-business owners strongly preferred; comfort with consultative, multi-call sales cycles (not high-volume transactional calling)
  • Prior exposure to a multi-system sales stack (CRM + dialer + a deal or order-management tool)
  • Not a fit: candidates whose only experience is inbound or customer-care work; candidates coming from single-tool environments
  • Comfortable being tech-forward: switching tools quickly, using AI to research accounts and speed up outreach
  • Resilient in a new-market build: no established playbook yet, no tenured manager who's run this team before:  you're building some of this alongside your manager

Who You Are

  • Self-aware about what you're good at and where you'll need coaching, and you ask for that coaching
  • Goal-oriented: you track your own pace against target rather than waiting to be told you're behind
  • Coachable: you take feedback and change behavior, not just nod
  • Motivated without a scoreboard someone else is watching: the follow-up work happens whether or not it's visible
  • Adaptable when a deal or a week doesn't go to plan: you diagnose before you just push harder
  • Someone who does right by the merchant and the team even when it costs you a number

Ramp Expectations

  • Month 1: 2 launches | Month 2: 5 launches | Month 3: 9 launches | Month 4+: 10 launches/month at tenure
  • ~30 unique merchant conversations per week is the activity floor that supports this pace
  • +50 outbound calls per day

What We Offer

  • Competitive pay
  • Hybrid Dallas, TX; will consider candidates based in Phoenix, AZ too.
  • Benefits starting the 1st of the month after your start date: medical, dental, vision, life, disability, FSA, EAP, 401(k) match, ESPP

Groupon is an AI-First Company
We’re committed to building smarter, faster, and more innovative ways of working and AI plays a key role in how we get there. We encourage candidates to leverage AI tools during the hiring process where it adds value, and we’re always keen to hear how technology improves the way you work. If you’re passionate about AI or curious to explore how it can elevate your role you’ll be right at home here.

Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local e-commerce marketplace, click here. You can also find out more about us in the latest Groupon news as well as learning about our DEI approach. If all of this sounds like something that’s a great fit for you, then click apply and join us on a mission to become the ultimate destination for local experiences and services.

Beware of Recruitment Fraud: Groupon follows a merit-based recruitment process without charging job seekers any fees. We've noticed an increase in recruitment fraud, including fake job postings and fraudulent interviews and job offers aimed at stealing personal information or money. Be cautious of individuals falsely representing Groupon's Talent Acquisition team with fake job offers. If you encounter any suspicious job offers or interview calls demanding money, recognize these as scams. Groupon is not responsible for losses from such dealings. For legitimate job openings (and a sneak peek into life at Groupon), always check our official career website at Groupon Careers

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