HR Generalist

Groupon is a marketplace where customers discover new experiences and services everyday and local businesses thrive. To date we have worked with over a million merchant partners worldwide, connecting over 16 million customers with deals across various categories. In a world often dominated by e-commerce giants, we stand out as one of the few platforms uniquely committed to helping local businesses succeed on a performance basis.

Groupon is on a radical journey to transform our business with relentless pursuit of results. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. The impact here can be immediate due to our scale and the speed of our transformation. We're a "best of both worlds" kind of company. We're big enough to have the resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact.

We're looking for an HR Generalist to be the HR heart of our Warsaw office, a trusted advisor, a culture champion, and a go-to expert for everything people-related in Poland.

📍 Warsaw, Poland 
🕐 1-Year Fixed Term Contract
🏢 Hybrid - 3 Days in Office

You'll own the full HR remit for our Poland entity, partnering closely with our HR Operations Specialist on operational excellence while acting as a first point of contact for leaders, teams and stakeholders across the business.

This role is pivotal in ensuring our employees are supported, engaged and empowered - while helping to drive business success locally. If you're a self-starter with deep knowledge of Polish employment law and a genuine passion for people, we'd love to hear from you.

The Role

You'll spend time on the following

👥 Employee Relations & Compliance (~35% of role)

• Leading and managing complex ER cases (disciplinary, grievance, performance management, absence) ensuring full compliance with Polish employment law and Groupon's internal policies
• Coaching and upskilling managers to handle people matters confidently, consistently and in line with local law
• Supporting restructuring and organisational change initiatives, including redundancy processes
• Ensuring clear and effective communication across HR, employees and management teams

🤝 Business Partnership (~25% of role)

• Providing first-line guidance to team leaders and managers on HR matters, escalating complex issues where appropriate
• Building authentic, trusted relationships with stakeholders across different business units
• Representing and communicating HR policies clearly and accessibly to all audiences

⚙️ HR Administration & Operations (~40% of role)

• Preparing employment contracts, amendments and termination documentation in line with Polish labour law
• Maintaining accurate personnel files and HR system data
• Processing and managing leave requests - vacation, sick leave, parental leave and other absences - in compliance with local legislation
• Supporting employees with benefits enrolments and responding to routine HR queries
• Producing HR reports and metrics for management review; contributing to cross-functional HR projects

We're excited about you if you have

• A Bachelor's degree in Human Resources, Business Administration, Law or a related field or equivalent practical experience
• 2-4 years of experience in HR Operations, Shared Services or People Administration, ideally within a mid-to-large or matrixed organisation
• Experience supporting restructuring, organisational change and cross-border HR projects
• Deep, hands-on knowledge of Polish employment law, HR best practices and GDPR is essential
• The ability to work autonomously and deliver results without a large support team around you
• Excellent communication and stakeholder management skills - you're a natural influencer and relationship builder
• Strong organisational and data management skills, with the ability to thrive in a fast-paced environment
• The discretion and integrity to handle sensitive information with confidence
• Proficiency in digital tools and AI-driven HR technologies
• Fluency in both Polish and English is mandatory 

Groupon is an AI-First Company
We’re committed to building smarter, faster, and more innovative ways of working—and AI plays a key role in how we get there. We encourage candidates to leverage AI tools during the hiring process where it adds value, and we’re always keen to hear how technology improves the way you work. If you’re passionate about AI or curious to explore how it can elevate your role—you’ll be right at home here.

Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local e-commerce marketplace, click here. You can also find out more about us in the latest Groupon news as well as learning about our DEI approach. If all of this sounds like something that’s a great fit for you, then click apply and join us on a mission to become the ultimate destination for local experiences and services.

Beware of Recruitment Fraud: Groupon follows a merit-based recruitment process without charging job seekers any fees. We've noticed an increase in recruitment fraud, including fake job postings and fraudulent interviews and job offers aimed at stealing personal information or money. Be cautious of individuals falsely representing Groupon's Talent Acquisition team with fake job offers. If you encounter any suspicious job offers or interview calls demanding money, recognize these as scams. Groupon is not responsible for losses from such dealings. For legitimate job openings (and a sneak peek into life at Groupon), always check our official career website at Groupon Careers