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Category Manager for ELearning & Electronics

Chicago (35 W. Wacker Dr.)

Groupon is a marketplace where customers discover new experiences and services everyday and local businesses thrive. To date we have worked with over a million merchant partners worldwide, connecting over 16 million customers with deals across various categories. In a world often dominated by e-commerce giants, we stand out as one of the few platforms uniquely committed to helping local businesses succeed on a performance basis.

Groupon is on a radical journey to transform our business with relentless pursuit of results. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. The impact here can be immediate due to our scale and the speed of our transformation. We're a "best of both worlds" kind of company. We're big enough to have the resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact.

Who are we?

Groupon is a dynamic marketplace that is a one-stop shop for brand-name essentials and unexpected, one-of-a-kind finds. For our vendors, this means massive exposure, smart promotion, and reliable fulfillment. For our customers, this means great deals on a variety of products ranging from electronics to e-learning. For us, that means building trust with customers and forging long-term relationships with vendors that extend beyond the current transaction. 

Our goal: Help businesses grow while enabling our subscribers to enjoy products at attractive prices!

Who are we looking for? đź’Ž

We are looking for a results-driven Category Manager of ELearning & Electronics to join our amazing team. This individual will be responsible for defining and executing the category strategy to drive growth, profitability, and an exceptional customer experience.  This role is a strategic, data-driven position responsible for the holistic management of E-Learning & Electronics. The ideal candidate will be an expert in developing and executing category strategies to drive sales and profitability, while also leveraging strong negotiation and relationship-building skills to manage key vendor partnerships. The role is a blend of 70% Category Manager and 30% Vendor Manager, where you’ll identify new business opportunities, negotiate favorable terms, and expand our marketplace by onboarding new vendors and products.

You’ll thrive in a variety of areas:

  • đź’ˇ ELearning (professional certifications, creative & hobbyist courses, academic & general knowledge etc.)
  • đź’» Electronics (smartphones, laptops, smart watches, home entertainment, gadgets, accessories, smart home devices, portable audio etc.)

As a Category Manager, you’ll manage a product category's strategy, assortment, and pricing. The role involves vendor management, data analysis, and performance monitoring to drive sales and profitability and hit key performance indicators (KPIs). Additionally, you’ll spend part of your time exploring new business opportunities by sourcing and onboarding new vendors to expand our platform’s offerings.

Responsibilities:

As a Category Manager (70% of your role):

  • đź“Š Own and optimize product categories to maximize sales, profitability and market share.
  • 🔍 Develop and execute a comprehensive category strategy based on market trends, competitor analysis, and customer insights.
  • đź’˛ Manage pricing and promotions to ensure a compelling customer value proposition and drive sales.
  • đź›’ Maintain a seamless and intuitive shopping experience by ensuring product quality, content accuracy, and a strong product assortment.

As a Vendor Manager (30% of your role):

  • đź’¬ Manage relationships with key vendors, ensuring they meet business objectives and performance targets.
  • 🤝 Negotiate favorable terms with vendors to ensure mutually beneficial agreements and align on pricing, product availability, and marketing efforts.
  • 🛍️ Ensure product availability by monitoring top-performing products and working with vendors to maintain supply.
  • 🔧 Identify and resolve issues like poor customer experiences, refunds, and duplicate listings, working closely with internal teams.

Skills & Qualifications:

💚 We’re Excited About You If You Have:

  • đź•’ 3-5 years of experience as a Category Manager, Vendor Manager, Key Account Manager, or Business Developer, with proven success in competitive markets, preferably in a marketplace or e-commerce business environment.
  • đź’¬ Strong negotiation techniques and relationship-building skills.
  • đź“Š Data-driven decision-making ability and a track record of using data to analyze performance and optimize strategies.
  • 🤝 Experience in vendor management and business development, especially in sourcing and onboarding new vendors in a marketplace model.
  • 🔄 Ability to manage multiple projects and collaborate across teams.
  • 📦 Experience in the Marketplace model and understanding the full vendor lifecycle is a plus.
  • đź›’ Deep understanding of the customer journey from discovery to post-purchase, with the ability to create a compelling experience.
  • đź’ˇ Experience in pricing analysis and pricing strategy.
  • đź’» Software Knowledge: Salesforce, Google Suite, Tableau, Asana, Microsoft Office Suite.

Location: Chicago, IL (Hybrid with 3 days in office Tuesday - Thursday)  

Salary Band: $68,850.00 - $81,000.00 + SIP bonus

Benefits: Medical, Dental, Vision, EAP, 401(k) Match, ESPP, Life and Disability Insurance, FSAs, and more.

Groupon is an AI-First Company
We’re committed to building smarter, faster, and more innovative ways of working—and AI plays a key role in how we get there. We encourage candidates to leverage AI tools during the hiring process where it adds value, and we’re always keen to hear how technology improves the way you work. If you’re passionate about AI or curious to explore how it can elevate your role—you’ll be right at home here.

Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local e-commerce marketplace, click here. You can also find out more about us in the latest Groupon news as well as learning about our DEI approach. If all of this sounds like something that’s a great fit for you, then click apply and join us on a mission to become the ultimate destination for local experiences and services.

Beware of Recruitment Fraud: Groupon follows a merit-based recruitment process without charging job seekers any fees. We've noticed an increase in recruitment fraud, including fake job postings and fraudulent interviews and job offers aimed at stealing personal information or money. Be cautious of individuals falsely representing Groupon's Talent Acquisition team with fake job offers. If you encounter any suspicious job offers or interview calls demanding money, recognize these as scams. Groupon is not responsible for losses from such dealings. For legitimate job openings (and a sneak peek into life at Groupon), always check our official career website at Groupon Careers

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