Business Operations Associate
Groupon is a marketplace where customers discover new experiences and services everyday and local businesses thrive. To date we have worked with over a million merchant partners worldwide, connecting over 16 million customers with deals across various categories. In a world often dominated by e-commerce giants, we stand out as one of the few platforms uniquely committed to helping local businesses succeed on a performance basis.
Groupon is on a radical journey to transform our business with relentless pursuit of results. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. The impact here can be immediate due to our scale and the speed of our transformation. We're a "best of both worlds" kind of company. We're big enough to have the resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact.
We’re looking for a Business Operations Associate to be the right hand of a Senior Director at Groupon in Prague. We're looking for someone who’s not afraid to dive into data, lead projects, escalate and help us grow faster and smarter. If you're curious, organized (perfect task management, always 2 steps ahead), and love variety in your work, keep reading – this might be the role for you.
📝 What You’ll Do
🧩 Project & Task Management
- Take the lead on your own smaller projects – from kickoff to final delivery
- Own parts of larger strategic initiatives (like international expansion or collaborating with tax advisors)
- Join internal meetings, keep things on track with clear notes and action items
- Coordinate across teams to make sure everything runs on time
📊 Business & Financial Analytics
- Dig into cost, revenue, and performance data to find insights, gaps, and opportunities
- Create clear overviews, dashboards, and reports to support smart decisions
- Analyze invoices, contracts, and transactions to keep everything in check
- Prepare data for management and internal reporting
⚙️ Process Optimization & Automation
- Spot inefficient workflows and help us simplify or automate them
- Assist in rolling out new tools and improving existing systems
- Make sure internal processes (like cost forecasting or spreadsheet inputs) are followed and improved where needed
🔍 Product & Market Insight
- Keep an eye on competitors and industry trends – bring in fresh ideas
- Add the “customer view” to internal discussions
- Suggest product or service improvements based on real-world benchmarking
💼 Sales Support & Commercial Insight
- Be part of the sales journey – join calls with potential clients and contribute your perspective
- Read through sales team reports and highlight what matters: what’s working, what’s not, what to fix, and what we can learn from
💪🏼 What We’re Looking For
We’re not just after a checklist of skills – we’re looking for someone who’s curious, driven, and ready to roll up their sleeves. That said, here’s what will help you succeed in this role:
- Strong organizational skills – you know how to keep projects moving, prioritize tasks, and make sure nothing falls through the cracks
- Analytical thinking – you enjoy digging into data, spotting trends, and turning numbers into actionable insights
- Proactive mindset – instead of waiting for instructions, you look for what needs to be done and take initiative
- Basic financial literacy – you don’t have to be an accountant, but understanding costs, revenues, and budgets is part of your daily game
- Process-oriented thinking – you naturally look for ways to simplify, streamline, or automate repetitive tasks
- Great communication – you’re clear, concise, and comfortable working with different teams across the company
- Tech-savvy – you know your way around spreadsheets, project management tools (like Asana), and maybe even know a thing or two about automation tools
- Business curiosity – you enjoy learning how a company works, how decisions are made, and how to make things better
- Fluent in English – written and spoken
💚 Why You'll Love It Here
You'll be at the heart of the action – switching between numbers, projects, tools, and people. No two days are the same, and your work will directly shape how we grow and improve.
If you're ready to roll up your sleeves and make an impact, we’d love to meet you. 🚀
Groupon is an AI-First Company
We’re committed to building smarter, faster, and more innovative ways of working—and AI plays a key role in how we get there. We encourage candidates to leverage AI tools during the hiring process where it adds value, and we’re always keen to hear how technology improves the way you work. If you’re passionate about AI or curious to explore how it can elevate your role—you’ll be right at home here.
Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local e-commerce marketplace, click here. You can also find out more about us in the latest Groupon news as well as learning about our DEI approach. If all of this sounds like something that’s a great fit for you, then click apply and join us on a mission to become the ultimate destination for local experiences and services.
Beware of Recruitment Fraud: Groupon follows a merit-based recruitment process without charging job seekers any fees. We've noticed an increase in recruitment fraud, including fake job postings and fraudulent interviews and job offers aimed at stealing personal information or money. Be cautious of individuals falsely representing Groupon's Talent Acquisition team with fake job offers. If you encounter any suspicious job offers or interview calls demanding money, recognize these as scams. Groupon is not responsible for losses from such dealings. For legitimate job openings (and a sneak peek into life at Groupon), always check our official career website at Groupon Careers
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