Senior Workplace Coordinator

Groupon is a marketplace where customers discover new experiences and services everyday and local businesses thrive. To date we have worked with over a million merchant partners worldwide, connecting over 16 million customers with deals across various categories. In a world often dominated by e-commerce giants, we stand out as one of the few platforms uniquely committed to helping local businesses succeed on a performance basis.

Groupon is on a radical journey to transform our business with relentless pursuit of results. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. The impact here can be immediate due to our scale and the speed of our transformation. We're a "best of both worlds" kind of company. We're big enough to have the resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact.

Senior Workplace Coordinator – Chicago, IL

Chicago isn’t just where our office is—it’s where Groupon was born. This city is at the heart of our story, and our Chicago office is the home base for our teams, culture, and innovation. We’re looking for a Senior Workplace Coordinator to help us keep this space welcoming, efficient, and a great place to work for our teams and visitors. If you thrive in facilities management, vendor coordination, and creating an exceptional office experience, this role is for you!

You'll Spend Time on the Following: 

💼 Facilities & Office Management

• Oversee postage, courier shipments, and global customs requirements.

• Manage Preventative Planned Maintenance (PPM) and proactively address challenges.

• Maintain and track office supplies, furniture, and facility cleanliness.

🏢 Vendor & Procurement Management

• Supervise vendors, ensuring compliance with agreements and service quality.

• Handle purchasing requests, procurement processes, and invoice verification using Coupa.

• Work closely with regional teams for contract and vendor management.

🛑 Health, Safety & Security

• Ensure office compliance with emergency evacuation and health & safety protocols.

• Issue and manage security access cards, ID badges, and CCTV coordination.

• Act as a liaison between corporate security, property management, and on-site security vendors.

📞 Reception & Employee Services

• Be the first point of contact for visitors, ensuring a welcoming experience.

• Manage internal ticketing systems for facility-related requests.

• Coordinate employee services, including meal programs, transportation, and first aid requirements.

🔧 Physical Tasks & Event Support

• Assist in office relocations, furniture setup (lift and carry 35-65lbs), and repairs.

• Ensure smooth facility operations for events and office gatherings.

📊 Budgeting & Problem-Solving

• Track office inventory consumption and prepare monthly budget reports.

• Identify process improvements to enhance efficiency and service delivery.

Skills & Experience Required: 

✅ 2-3 years of experience in facilities, office management, or workplace coordination.

✅ Strong understanding of vendor management, procurement, and health & safety protocols.

✅ Experience with purchasing software (Coupa preferred).

✅ Ability to manage multiple tasks, troubleshoot issues, and support cross-functional teams.

✅ Comfortable with physical tasks (lifting 35-65 lbs, furniture setup, and stock replenishment).

✅ Excellent communication and problem-solving skills.

🏢 In-Office Expectations: Monday - Friday from 8:00am - 5:00pm CST

💰 Salary: $60,000 + annual bonus

🎁 Benefits: Comprehensive employee benefits starting the 1st of the month following your start date

• Health & Wellness - Medical, Dental, Vision, Employee Assistance Program (EAP)

• Financial Benefits - Matching 401(k), Employee Stock Purchase Plan (ESPP), Flexible Spending Accounts (FSA)

• Employee Life & Disability Benefits - Life Insurance, Short Term Disability, Long Term Disability Insurance

• Unlimited PTO

Why Join Groupon in Chicago?

🌍 This is where it all started—Chicago is the home of Groupon, and our office is central to our history and future.

🏢 Work in a dynamic, international environment where no two days are the same.

💡 Play a vital role in keeping our Chicago HQ running smoothly and ensuring a great workplace for all.

Ready to be part of Groupon’s story in our home city, Chicago? Submit your application today!

Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local e-commerce marketplace, click here. You can also find out more about us in the latest Groupon news as well as learning about our DEI approach. If all of this sounds like something that’s a great fit for you, then click apply and join us on a mission to become the ultimate destination for local experiences and services.

Beware of Recruitment Fraud: Groupon follows a merit-based recruitment process without charging job seekers any fees. We've noticed an increase in recruitment fraud, including fake job postings and fraudulent interviews and job offers aimed at stealing personal information or money. Be cautious of individuals falsely representing Groupon's Talent Acquisition team with fake job offers. If you encounter any suspicious job offers or interview calls demanding money, recognize these as scams. Groupon is not responsible for losses from such dealings. For legitimate job openings (and a sneak peek into life at Groupon), always check our official career website at grouponcareers.com.