Director of Cloud/Infrastructure

Groupon is a marketplace where customers discover new experiences and services everyday and local businesses thrive. To date we have worked with over a million merchant partners worldwide, connecting over 16 million customers with deals across various categories. In a world often dominated by e-commerce giants, we stand out as one of the few platforms uniquely committed to helping local businesses succeed on a performance basis.

Groupon is on a radical journey to transform our business with relentless pursuit of results. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. The impact here can be immediate due to our scale and the speed of our transformation. We're a "best of both worlds" kind of company. We're big enough to have the resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact.

Groupon is embarking on a transformative journey, offering a challenging yet rewarding environment with unparalleled opportunities for personal and professional growth. Our mission is to reignite the company's growth and enhance the value we deliver to local vendors through compelling experiences and services for their customers. 💚

Join Our Team
At Groupon, we're on the lookout for an experienced Director of Cloud/Infrastructure. If you're a seasoned leader with a passion for driving technological innovation, and a proven track record in managing cloud and infrastructure teams, this opportunity is perfect for you. Your expertise will be instrumental in shaping our cloud strategy, overseeing critical infrastructure, and leading our engineering teams to achieve excellence.

As the Director of Cloud/Infrastructure, you will oversee our cloud infrastructure and on-prem solutions, guiding strategic planning and implementation to align with company goals. You will lead and inspire a team of top engineers, manage critical infrastructure projects, and ensure our systems are secure, efficient, and scalable.

You will work closely with our CTO, Vojtěch Ryšánek, and senior management team, to ensure alignment with strategic goals and swift progress.

About Groupon

We are a dynamic team within Groupon, a Nasdaq-listed company renowned for its significant impact on local commerce globally. Our dedicated teams work across the globe to create solutions that enhance everyday life for millions. As we continue to innovate and scale, we need leaders who can drive digital transformation and technological excellence.
 

What is our mindset? 

• We compare ourselves to a sports team, striving to assemble the best team with the available resources.

• While maintaining values like fairness, mutual support, and respect, we also focus on performance, aiming to build a top-notch organization capable of delivering excellent results quickly. 

• Our culture is built on courage, ambition, and is strongly meritocratic, allowing the most capable individuals to grow rapidly.

• Deconstruct the system into the smallest building blocks.

• Clearly articulate key issues and communicate next action steps.

• Deliver results under pressure, focusing on weeks rather than years during the transformation period.

• Learn more about us on the landing page.

Key Responsibilities

• Leadership: Manage and mentor a team of 30+ engineers, including hiring, training, and motivating top talent.

• Strategic Planning: Develop and implement cloud and infrastructure strategies to drive technological innovation and efficiency.

• Cloud Management: Oversee the development and maintenance of our cloud infrastructure, including budgeting and spending oversight.

• Technology Oversight: Stay abreast of new technologies, ensuring the team’s skills are up to date, and integrating cutting-edge solutions.

• Operational Excellence: Ensure the reliability and security of our systems, handle SLAs, and drive continuous improvement in our infrastructure.

• Collaboration: Work closely with cross-functional teams, including CTO, VP's, CISO, and other leaders to align goals and ensure successful product delivery.

• Budget Management: Develop and maintain a cloud budget, monitoring spending and ensuring cost efficiency.

• Risk Management: Provide strategic risk guidance and consultation, evaluating technical standards and controls.

• Client and Industry Relations: Establish and maintain relationships with clients and industry leaders to enhance our cloud strategy and implementation.

• Performance Monitoring: Monitor team performance, provide feedback, and drive the continuous improvement of our release processes.

What We’re Looking For

• Experience: Proven experience in managing and leading teams of 20+ in cloud and infrastructure

• Technical Expertise: Deep hands-on experience with relevant cloud and infrastructure technologies (GCP is a strong preference), Kubernetes, Databases (MySQL, PostgreSQL, Redis, Kafka), Jenkins

• Leadership Skills: Demonstrated ability to lead and inspire global teams, driving them to achieve organizational objectives.

• Problem-Solving: Strong analytical skills with the ability to troubleshoot and resolve complex issues.

• Communication: Excellent communication and interpersonal skills, capable of articulating complex technical concepts to various stakeholders.

• Passion for Innovation: Energetic and forward-thinking, with a passion for leveraging technology to drive business success.
   

Nice to Have

• Business Acumen: Understanding of business strategy and financial forecasting.

• Tool Proficiency: Familiarity with Groupon tech stack including Kubernetes custom operators, Envoy/Istio, Terraform/Ansible, Java, Rails, Golang, Node, React, Jira, Confluence, and Asana.

• Hybrid Cloud Experience: Experience in hybrid cloud environments, combining on-prem and cloud solutions.

Why Join Us

• Global Impact: Contribute to a platform that reaches millions worldwide, driving significant technological advancements.

• Leadership Role: Play a key role in shaping our cloud strategy and infrastructure, influencing the company’s future direction.

• Innovative Environment: Be part of a Nasdaq-listed company known for its innovative approach and commitment to technological excellence.

• Collaborative Culture: Work with talented teams across the globe, fostering a culture of collaboration and continuous improvement.

• Cutting-Edge Technology: Utilize the latest technologies to drive digital transformation and keep the company competitive.

• Professional Growth: Enjoy a flexible working environment that supports your personal and professional development.

• Competitive Compensation: Receive a competitive salary and benefits package, recognizing your experience and contributions

Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local e-commerce marketplace, click here. You can also find out more about us in the latest Groupon news as well as learning about our DEI approach. If all of this sounds like something that’s a great fit for you, then click apply and join us on a mission to become the ultimate destination for local experiences and services.

Beware of Recruitment Fraud: Groupon follows a merit-based recruitment process without charging job seekers any fees. We've noticed an increase in recruitment fraud, including fake job postings and fraudulent interviews and job offers aimed at stealing personal information or money. Be cautious of individuals falsely representing Groupon's Talent Acquisition team with fake job offers. If you encounter any suspicious job offers or interview calls demanding money, recognize these as scams. Groupon is not responsible for losses from such dealings. For legitimate job openings (and a sneak peek into life at Groupon), always check our official career website at grouponcareers.com.