Customer Sales Advisor

Job Title: Customer Sales Adviser 

Location: Edinburgh Office 

Working Pattern: 37.5 hours per week, shift based between 9am–8pm (Mon–Fri), plus rotational weekends

Salary: £40,000 OTE

Benefits: 31 days holiday, discounted gym membership, enhanced pension, private healthcare, employee wellbeing support and career coaching

WHO WE ARE

At GoFibre we’re on an exciting journey to revolutionise broadband capabilities for homes and businesses in rural towns and villages across Scotland and the north of England, connecting communities and affording them digital capability equal to their city counterparts; whilst being as environmentally conscious as possible, and creating social value in the areas we serve.

Our story is only just beginning. We’re growing fast and we don’t intend to slow down anytime soon as we play our part in ensuring future-proof full fibre coverage. We continue to raise investment for our infrastructure, service and people through our top-notch partnerships, and we’re confident and enthusiastic about what is coming next for the GoFibre family, as we strive to connect hundreds of thousands of homes and businesses. We have fantastic offices to allow colleagues to connect and catch up, one in central Edinburgh (with stunning 360 views of the city) and another in the coastal town of Berwick Upon Tweed; both a short walk from transport links.

HOW WE WORK

Collaboration, innovation, commitment, continual improvement of our business and ourselves, are the cornerstones of what creates our collective success. No two days are the same; the landscape is constantly changing, and we think on our feet, move fast and tackle challenges and opportunities head on. We’re always learning and we thrive under pressure, because we support one another and have some laughs along the way. We’re all in this together, as we navigate the road less travelled, pushing the boundaries of what we can deliver and the professionals we can become. We take care of each other and care about work-life balance and wellbeing.

Sound like the kind of place you want to work? If so, read on

THE TEAM

You’ll join a lively crew of confident, motivated Sales Advisors in our growing GoFibre family. We’re a team that’s no stranger to cold calls, in fact, we thrive on them, turning those first hellos into something meaningful. If you love a good chat, the buzz of hitting targets and want uncapped earning potential, you’ll fit right in.

WHAT YOU WILL BE WORKING ON

• Getting stuck into high‑volume outbound calls
• Turning great conversations into even greater sales
• Asking smart questions to match customers with the right solution
• Smashing your daily and monthly targets
• Keeping your pipeline warm, active and buzzing
• Staying organised so you always know where things stand
• Bringing positivity, energy and that all‑important team spirit

WHAT YOU WILL BRING TO THE ROLE

• Solid cold‑calling and high‑volume outbound sales experience
• A confident communicator who loves connecting with people
• Motivated, driven and excited by achieving (and beating!) your goals
• Resilient, upbeat and able to bounce back from any setback
• A love of commission and the chance to boost your income
• You love learning new products and sharpening your sales game

We love that everybody is different, and we believe a diverse workforce will be our strength. We ensure equal opportunity, champion inclusion and we actively encourage applications from suitably qualified candidates regardless of age, disability, gender, race, religion or orientation. Together, we’re all part of the rich GoFibre family and we’re unified by our goals, inspiring our teams to challenge the norm and deliver best-in-class service to our customers, all whilst encouraging and appreciating one another.

Are you ready for the challenge? Get in touch now, we can’t wait to hear from you!

www.gofibre.co.uk

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