Patch Lead

Patch Lead

Northumberland or West Auckland

£37,000 - £42,000 depending on experience

Monday to Friday 8am - 4.30pm, rotating late and Saturday cover (40 hrs per week)

Benefits: Commercial vehicle, fuel card, tools, uniform and excellent benefits including 31 days holiday, discounted gym membership, enhanced pension, private healthcare, employee wellbeing support and career coaching

 

WHO WE ARE

At GoFibre we’re on an exciting journey to revolutionise broadband capabilities for homes and businesses in rural towns and villages across Scotland and the north of England, connecting communities and affording them digital capability equal to their city counterparts; whilst being as environmentally conscious as possible, and creating social value in the areas we serve.

Our story is only just beginning. We’re growing fast and we don’t intend to slow down anytime soon as we play our part in ensuring future-proof full fibre coverage. We continue to ,raise investment for our infrastructure, service and people through our top-notch partnerships, and we’re confident and enthusiastic about what is coming next for the GoFibre family, as we strive to connect hundreds of thousands of homes and businesses. We have fantastic offices to allow colleagues to connect and catch up, one in central Edinburgh (with stunning 360 views of the city) and another in the coastal town of Berwick Upon Tweed; both a short walk from transport links.

HOW WE WORK

Collaboration, innovation, commitment, continual improvement of our business and ourselves, are the cornerstones of what creates our collective success. No two days are the same; the landscape is constantly changing, and we think on our feet, move fast and tackle challenges and opportunities head on. We’re always learning and we thrive under pressure, because we support one another and have some laughs along the way. We’re all in this together, as we navigate the road less travelled, pushing the boundaries of what we can deliver and the professionals we can become. We take care of each other and care about work-life balance and wellbeing.

Sound like the kind of place you want to work? If so, read on

THE TEAM

Our field team are at the heart of GoFibre, making sure our network is built and our customers are connected on time. As a Patch Lead, you’ll take responsibility for a team of Fibre Installation Engineers, guiding them to deliver a safe, high-quality service with an exceptional customer experience at the forefront of everything we do.

WHAT YOU WILL BE WORKING ON

• Leading and supporting a team of customer-facing fibre engineers, making sure every installation meets GoFibre’s high standards
• Working hands-on with fibre optic systems, from splicing to OTDR testing and troubleshooting complex faults
• Overseeing the installation, termination, and testing of fibre optic cables, ensuring accuracy against blueprints and network diagrams
• Driving safety first, carrying out inspections and ensuring your team follow all industry regulations and standards
• Monitoring network performance, using tools like power meters and visual fault locators to quickly diagnose and resolve issues
• Ensuring your engineers have the right tooling, stock, PPE, and training to deliver top-quality work
• Maintaining accurate records of installations, test results, and maintenance logs for full compliance and service tracking
• Collaborating with Service Delivery, Customer Service, and Build teams to solve challenges and keep customers connected

WHAT YOU WILL BRING TO THE ROLE

• Previous experience in managing, training and developing a team of fibre installation engineers
• Extensive telecoms knowledge, with proven experience working on PIA networks
• NSWRA accreditation and relevant PIA accreditations
• Deep understanding of fibre optic systems, components, and transmission principles
• Familiarity with cable types, connectors, splicing techniques (fusion and mechanical), and OTDR testing

We love that everybody is different, and we believe a diverse workforce will be our strength. We ensure equal opportunity, champion inclusion and we actively encourage applications from suitably qualified candidates regardless of age, disability, gender, race, religion or orientation. Together, we’re all part of the rich GoFibre family and we’re unified by our goals, inspiring our teams to challenge the norm and deliver best-in-class service to our customers, all whilst encouraging and appreciating one another.

Are you ready for the challenge? Get in touch now, we can’t wait to hear from you!

www.gofibre.co.uk

#LI-SN1