Data Entry Administrator

Data Entry Analyst - 3 month fixed term contract

Location: Edinburgh Hybrid

Working Pattern: Monday to Friday 9am - 5pm 

Salary: £24,570 pro rata 

Benefits: 31 days holiday, discounted gym membership, enhanced pension, private healthcare, employee wellbeing support and career coaching

WHO WE ARE

At GoFibre we’re on an exciting journey to revolutionise broadband capabilities for homes and businesses in rural towns and villages across Scotland and the north of England, connecting communities and affording them digital capability equal to their city counterparts; whilst being as environmentally conscious as possible, and creating social value in the areas we serve.

Our story is only just beginning. We’re growing fast and we don’t intend to slow down anytime soon as we play our part in ensuring future-proof full fibre coverage. We’ve recently raised, and committed, a £164 million investment for our infrastructure, service and people through our top-notch partnerships, and we’re confident and enthusiastic about what is coming next for the GoFibre family, as we strive to connect hundreds of thousands of homes and businesses by 2025. We have fantastic offices to allow colleagues to connect and catch up, one in central Edinburgh (with stunning 360 views of the city) and another in the coastal town of Berwick Upon Tweed; both a short walk from transport links.

HOW WE WORK

Collaboration, innovation, commitment, continual improvement of our business and ourselves, are the cornerstones of what creates our collective success. No two days are the same; the landscape is constantly changing, and we think on our feet, move fast and tackle challenges and opportunities head on. We’re always learning and we thrive under pressure, because we support one another and have some laughs along the way. We’re all in this together, as we navigate the road less travelled, pushing the boundaries of what we can deliver and the professionals we can become. We take care of each other and care about work-life balance and wellbeing.

Sound like the kind of place you want to work? If so, read on

THE TEAM

As a Data Entry Administrator, you’ll play a critical role in getting our customers connected by provisioning and activating broadband services across a variety of platforms. You’ll be responsible for ensuring each customer's equipment is accurately configured, fully integrated into our systems, and verified as operational before going live. This is a hands-on role that requires strong attention to detail, system fluency, and a methodical approach to data entry and testing.

WHAT YOU WILL BE WORKING ON

• Accurately input and update customer information across internal systems and service platforms
• Configure customer equipment to ensure compatibility and readiness for service
• Activate broadband services and verify successful provisioning
• Cross-check data to ensure consistency and accuracy across systems
• Perform system tests to confirm operational readiness before service goes live
• Liaise with internal teams to resolve discrepancies or issues during setup
• Maintain detailed records of configuration and activation activities

WHAT YOU WILL BRING TO THE ROLE

• Excellent attention to detail and accuracy, with a methodical process driven approach to tasks
• Comfortable working across multiple digital platforms and systems
• Ability to manage and prioritise a workload in a fast-paced environment
• Clear written and verbal communication skills
• Previous experience in telecoms, broadband provisioning, or a similar technical/data entry role is desirable but not essential

We love that everybody is different, and we believe a diverse workforce will be our strength. We ensure equal opportunity, champion inclusion and we actively encourage applications from suitably qualified candidates regardless of age, disability, gender, race, religion or orientation. Together, we’re all part of the rich GoFibre family and we’re unified by our goals, inspiring our teams to challenge the norm and deliver best-in-class service to our customers, all whilst encouraging and appreciating one another.

Are you ready for the challenge? Get in touch now, we can’t wait to hear from you!

www.gofibre.co.uk

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