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Software Engineer Support
Milton Keynes, England, United Kingdom
ABOUT GETNET
Getnet Platforms is part of Santander Payment Solutions and brings together a set of key platforms within Santander’s global payments technology ecosystem. It includes software-as-a-service capabilities across the entire payments value chain, such as account-to-account processing, FX, SWIFT connectivity, fraud management and card processing infrastructure.
It enables financial institutions, non-bank financial institutions (NBFIs) and payment service providers (PSPs) to operate, scale and evolve their payment capabilities across multiple rails, markets and regulatory environments, without the need to rebuild their core systems.
Proven at scale, including within Santander itself, these platforms provide a modular foundation that complements Getnet’s global payment capabilities to support client growth through payments.
WHY JOIN OUR TEAM
If you want to shape the future of financial solutions, this is the place!
At Getnet Platforms, your work connects to something bigger, creating a real impact across global teams and markets for our clients and communities.
Our people are our greatest strength. We combine growth opportunities, strong team connections, and a culture that supports your well-being and sense of belonging, so you can develop, contribute, and feel valued.
With flexibility and autonomy built into how we work, you’ll have the space to focus, collaborate, and perform at your best.
Here, your impact matters, your growth is supported, and your experience is designed to help you thrive.
WHAT YOU’LL DO
As a Software Engineer Support within our Payments Hub team, these will be some of the key activities in your day-to-day role:
- Develop and maintain software systems supporting our cloud-native payments processing platform.
- Build and evolve microservices, middleware applications, orchestrators and automated tests, applying software engineering best practices.
- Monitor and support applications in production, troubleshooting technical issues and contributing to their effective resolution.
- Support technical implementations and deployments while helping ensure platform stability and service continuity.
- Improve application performance, observability and resilience across critical payment services.
- Investigate incidents and complex system behaviours across distributed environments, identifying root causes and opportunities for improvement.
- Collaborate with engineering, platform and operations teams to deliver reliable and maintainable solutions.
- Apply strong analytical thinking, continuous learning and a proactive approach to improving both software and operational practices.
WHAT WE’RE LOOKING FOR
We are looking for a Software Engineer Support to join our Payments Hub team, combining solid software engineering foundations with an interest in production systems, reliability and technical support.
Professional Experience
- Professional experience in software development/engineering, particularly in backend or distributed applications.(Required)
- Hands-on experience troubleshooting and supporting applications in production environments.(Required)
- Experience working with microservices-based architectures and complex distributed systems.(Required)
- Experience in financial services, payments or other business-critical environments.(Preferred)
Education
- Degree in Computer Science, Software Engineering, Telecommunications Engineering or a related technical discipline.(Preferred)
Languages
- English: professional working proficiency.(Required)
Hard Skills
Required
- Strong software development experience with Java. Previous recruitment for the same role identified Java experience as a key selection criterion.
- Understanding of microservices and distributed systems.
- Experience with automated testing and software engineering best practices.
- Experience with monitoring, troubleshooting and production support.
- Understanding of application performance, observability and resilience.
Preferred
- Experience with Spring Boot.
- Experience with AWS or cloud-based environments.
- Knowledge of Docker and Kubernetes.
- Experience with CI/CD practices and production deployments.
- Familiarity with monitoring, logging and alerting within distributed applications.
Soft Skills
Required
- Strong logical reasoning and analytical problem-solving.
- Proactive and hands-on approach.
- Ability to learn new technologies and complex systems quickly.
- Clear communication and customer orientation.
- Collaborative mindset and ability to work across engineering and operational teams.
Preferred
- Continuous improvement mindset.
- Ability to remain structured and solution-focused when dealing with production issues.
IT STARTS HERE. TAKE YOUR NEXT PROFESSIONAL STEP
If you’re interested and meet the requirements, apply now or share this opportunity with someone who might be looking for it.
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